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“Decent”

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Comfort Inn - New Glasgow
Ranked #3 of 3 Hotels in New Glasgow
North America
Level 3 Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Decent”
Reviewed August 30, 2013 via mobile

Room was clean and service was decent. Included breakfast was adequate. We used it as a stopover on the way to Cape Breton and it served the purpose. Microwave and fridge in room and two tvs in our split room.

Stayed August 2013, traveled with family
Helpful?
Thank jelboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review, October 2, 2013
Dear jelboy,

Thanks so much for choosing to stay at the Comfort Inn New Glasgow while on your way to Cape Breton. We are happy to know that you had a pleasant stay and hope that we will have the chance to welcome you back to see our new makeover!

Kind Regards,
Diane Mahar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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121 reviews from our community

Traveler rating
    32
    42
    34
    8
    5
See reviews for
37
33
13
21
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 9, 2013 via mobile

We stayed here over night on our way home and although the room was dated it was very clean. The beds were not pillow top mattresses but were comfortable. The location was not desirable but OK for an overnight stop. The staff was friendly and even gave us a courtesy call after check in to make sure we had found the room satisfactory.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rambling4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review, August 16, 2013
Dear Rambling4,

Thank you for your review of the Comfort Inn New Glasgow and for being our guest. We are very excited for our upcoming renovations in September which will give us a whole new fresh look and feel and hope that you will return to experience a new level of Comfort on your next trip to New Glasgow!

Kind Regards,
Diane Mahar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kitchener, Canada
Level 6 Contributor
97 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed August 6, 2013

I agree with other reviewers - was more than sufficient for a break during our camping trip. We stayed here with our dog with no issues. The room was clean and had all the amenities (wifi, microwave, fridge) and convenient parking outside your patio door if you're on the first floor. Check-in and check-out were friendly, but in the evening front-desk staff became very busy and we were not able to get extra towels or find out what time breakfast started.

Breakfast was included and was sufficient with yogurt, whole fruit, pastries, toaster, hot and cold drinks. That being said, room was a little pricey for the quality.

The location was just down the road from fuel, coffee and grocery. New Glasow also has a laundromat, banks, several restaurants and a waterfront making this an ideal place to stop.

Room Tip: Request a ground-level floor to be able to park outside your patio.
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank visitsoon21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review, August 16, 2013
Dear visitsoon21,

We appreciate you choosing to stay with us and recommending the Comfort Inn New Glasgow. We appreciate getting your feedback and hope that we will see you again when you next visit our area.

Kind Regards,
Diane Mahar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 23, 2013

The only upside is it's close to the highway.

Stopped for the night on a long drive from Quebec to Cape Breton. It was crowded, loud, and absolutely non-descript.

The room was comfortable-ish and clean. The staff was friendly enough. It is what it is.

There were kids running up and down the hall, sirens outside. A place to pass through as quickly as possible.

Stayed May 2013, traveled solo
Helpful?
Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review, July 2, 2013
Dear William B,

Thank you for choosing the Comfort Inn New Glasgow and for taking the time to post a review of your stay. We were disappointed to learn that your stay was not completely satisfactory and want to offer our apology for the noise disturbance you endured. We hope that you will return for a quieter stay on a future visit to Nova Scotia.

Kind Regards,
Diane Mahar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these New Glasgow hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 18, 2013

Comfort inn is always a very reliable place to stay. I booked a day before and had no problems suecuring a room. My company stays frequently with comfort inns across the province and opinions are great across the board. Also excellent was a free room upgrade to a business class room - thank you to the gals at the front desk for that. After a long day of work, I enjoyed kicking back for an evening.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mcginnisdavid9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review, July 2, 2013
Dear mcginnisdavid9,

I would like to say thanks from all of us for choosing to stay at Comfort Inns. Your kind review is very much appreciated and we are happy to hear that you and your co-workers enjoy your stays. We look forward to welcoming you back to Comfort Inn New Glasgow!

Kind Regards,
Diane Mahar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bayside, Canada
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 16, 2013

Nice accomadating staff clean rooms comfortable, Choice privileges drives me the Ya sign up for the card 2 separate nights 1 night free on the sign out front. The Manager tells me you get 8000 points which is the same thing. After two separate stays I don't get the points I call they tell me I didn't register for the promotion you would think this would happen automatically because you signed up to become a loyal member. Then I find out its not 8000 points its 5000 points on top of the points you earned that stay. As much as I love to jump through hoops I found the Best Western points system a lot simpler. I didn't have to make as many phone calls to get the points.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bradley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review, July 2, 2013
Dear Bradley M,

Thank you for staying with us at the Comfort Inn New Glasgow and posting your review. I am happy to hear that you enjoyed your stay and I have passed along your comments in regards to the Choice Privileges program to the Choice Hotels Corporate Office. They were appreciative of the feedback and I believe that comments such as yours will have a positive impact on future promotional considerations.

I hope we will see you upon your return to New Glasgow.

Kind Regards,
Diane Mahar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pinellas Park Florida
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 26, 2013

We had a very comfortable night at this location while waiting for the NL ferry service to resume. The staff were very helpful and efficient....the housekeeping staff were super good. It was a very quiet night even tho close to the TCH. Breakfast was just fine..would not hesitate to return.

Room Tip: Request a room on the back away from the street
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sparbil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review, April 29, 2013
Dear Sparbil,

Thank you for your review of Comfort Inn New Glasgow. We very much appreciate the fact that you chose our property for your stay-over during the unexpected ferry delay and that you have taken the time to share your experience. I hope that we will have the opportunity to serve you again on a future visit.

Kind Regards,
Diane Mahar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn - New Glasgow

Property: Comfort Inn - New Glasgow
Address: 740 Westville Rd, New Glasgow, Nova Scotia B2H 2J8, Canada
Phone Number:
Location: Canada > Nova Scotia > New Glasgow
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in New Glasgow
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn - New Glasgow 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Comfort Inn New Glasgow is now All New Just for You. Newly-Renovated Guest Rooms and Lobby, Free Hot Breakfast, and now 100% Non-Smoking-all with the same great award-winning hospitality. Comfort Inn New Glasgow is a recipient of Choice Hotel's 2014 Gold Award. Centrally located within Pictou County, it is an ideal location for both business and leisure travellers visiting New Glasgow, Stellarton, Westville, Trenton or Pictou. The Northumberland Ferry to P.E.I. Is just a short drive away. Newly renovated rooms feature flat screen TVs and mini-fridges. Hotel features include free hot breakfast, morning newspaper and free high speed wireless internet. ... more   less 
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Also Known As:
Comfort Inn - New Glasgow Hotel New Glasgow
New Glasgow Comfort Inn
Comfort Inn - New Glasgow Nova Scotia

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