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Reviewed June 20, 2011

Stayed one night. For dinner they said that the lobster and crab were out of season but we'd taken photos of local fishermen landing them only a few kms away the same day. Soup was OK.
Breakfast no bread but acceptable.
Squashed bug in stairs of our block.
Internet access only in lobby NOT in rooms.

  • Stayed: June 2011, traveled as a couple
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Thank PaulinVence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElaineMarketing, General Manager at Glenghorm Beach Resort, responded to this reviewResponded November 3, 2011

Dear PaulinVence:

You are correct June is Lobster season and I am sorry there must have been a mis-communication with the our Food & Beverage Staff. Glad you enjoyed the soup and the computer in the lobby is available for all guests to access the internet.

Sincerely,

Colleen Dunphy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2011

For what you get, it is very overpriced. The room's are VERY 'rustic'. Hot water takes 5 minutes in the shower. You cannot switch the shower to bath as the handle is stuck. There is no air conditioning. There is no fan in the bathroom, but a window with a mesh. As such it takes quite a while to clear the fog out of the bathroom. Rooms are also rather dark.

The TVs are old and should be upgraded. We did not have the breakfast and we did not eat at their pub so we cannot comment on that. However, there is a good restaurant with reasonable prices called the Coastal Waters Restaurant just down the street.

Wi-Fi only reaches the first few rooms, although I believe they do have a computer that you can use in their lobby. The beaches are okay. The ocean view is very nice when you walk down, however there are only a few chairs. I do not see how they can be ready for the busy summer season.

Staff are very friendly though. The place is clean, but old and overpriced for what it is. The whole property needs to be renovated and upgraded.

  • Stayed: June 2011, traveled with family
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Thank Brett F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElaineMarketing, Public Relations Manager at Glenghorm Beach Resort, responded to this reviewResponded June 14, 2011

Dear Guest:
The Glenghorm Beach Resort offers rustic cottages, motel-style rooms and we also have deluxe accommodations. The guests that stay with us in the cottages comment that it is exactly what they were looking for - on the Cabot Trail, near the ocean in Ingonish in a cottage with a full kitchen and playground for the children and pool. Guests are basically satified with the quality of the product and services we provide.

We do not usually have hot water complaints since our maintenance staff are ready to help every guest with absolutely anything they need to make their stay enjoyable. Each and every guest is important to us and we hope to solve every guest concern while they are with us to ensure they have a great experience.

With respect to the TV and air conditioning - we have been doing some upgrades each year and we do them based on priority from the guest comments the previous year. Since we are located on the Cabot Trail near the ocean most guests are not interested in the TV and they spend most of their visit outdoors either on their balcony or near the ocean.

Thank you for your comments, they are important to us. If you or a friend are planning to visit the area again please contact the Manager directly - Colleen Dunphy, she will make sure you have a wonderful experience.

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Reviewed March 19, 2011

Accommodations were very clean, modern and comfortable. Staff were friendly and helpful. Location was very scenic and relaxed. Spacious location ideal for a family get together/wedding.

  • Stayed: June 2010, traveled as a couple
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Thank Nnadasdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2011

Stayed at hotel June 2010. Nice area, nice hotel. Not a luxury hotel, but well worth what you paid for. I would go back again if the opportunity arose.

  • Stayed: June 2010, traveled as a couple
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Thank OBailey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2011

We held our wedding here mostly because of the great location. The staff was very organised and helpful, and that went a long way in us having a fantastic wedding, exactly as we had planned.

  • Stayed: June 2010, traveled with family
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1  Thank CB13Toronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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