We were forced to stay here due to last minute change in plans and we have been regretting it ever since.
My wife phoned and received a quoted (exorbitant) price and we grudingly agreed to it. When we arrived, we were somewhat appalled by the conditions. In no way was this a "resort".
We only received aproximately 5 of the 20 or so channels they advertised. We were not able to get any internet connection whatsoever (I spoke to our neighbours who had the same problem - they were told to try sitting in another chair!).
The water was not drinkable so they left us 2 small bottles of water (which we had to use to brush our teeth).
When we finally got the kids asleep in the uncomfortable beds, we sat on the couch to relax. That was when we noticed the bugs climbing up the walls and all over the furniture.
It only got worse when we decided to go to bed. There was hair and what appeared to be blood stains in one of the beds.
In the morning we encountered more bugs in tthe shower.
Unfortunately, the "best" part of this nightmare was yet to come. When we went to leave, the onsite cleaning lady got very rude with us and demanded that we pay more money! Over and above what we had agreed to. When I refused to pay the higher price, they then fraudulently added it onto my credit card and refused to give me a copy of the receipt.
When I phoned to discuss this with the manager, she was very rude. Not only would she not appologize for the awful condtions of the room, she said I should discuss it with the manager. She then hung up on me when I asked for the manager's contact info. When I called back, she refused to answer the phone.
I finally had to phone back the next day to finally get the contact info.
Now I have to deal with the Mastercard fraud division. The next call is to the Nova Scotia Better Business Bureau.
I would not recommend this "resort" to my worst enenmy , let anlone a friend.
STAY AWAY FROM THE PLACE UNLESS YOU ENJOY SPENDING HOURS ON HOLD ON THE PHONE!!!
- Also Known As:
- Cheticamp Island Resort Nova Scotia