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“Excellent” 5 of 5 bubbles
Review of Holiday Inn Express Deer Lake

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Holiday Inn Express Deer Lake
Ranked #1 of 4 Hotels in Deer Lake
Certificate of Excellence
Montreal, Canada
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Excellent”
5 of 5 bubbles Reviewed August 26, 2013 via mobile

We spent one night at this brand new HIE. Very very nice and very clean. We had a king size bed room with jacuzzi (thanks to all those holiday inn points accumulated because probably a bit pricey otherwise) bed very comfortable. Breakfast was very nice with good selection and the room where is the breakfast is very large which is good cause it can accommodate a lot of people. We did not get the chance to try the pool...too many kids in there at the time we were there but that is ok. Maybe next time we visit Newfounland!

Stayed August 2013, traveled as a couple
Helpful?
Thank Gway72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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248 reviews from our community

Traveler rating
    111
    99
    32
    5
    1
See reviews for
80
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • Any
English first
Toronto, Canada
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed August 21, 2013

I stayed at this hotel at the end of July during a trip to Gros Mourne. The location of this hotel was close to the Gros Mourne area. The hotel is very clean, the staff is very very helpful. The Breakfast is actually a lot nicer than some places I've seen recently. They even had a pancake making machine where you only pushed a button, no messy waffle machines to try and operate. The quality was pretty good too. I found it a bit expensive, but this is a tourist zone after all.

  • Stayed July 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roseann W, General Manager at Holiday Inn Express Deer Lake, responded to this review, August 23, 2013
Thank you Anna for your positive comments on your recent stay at the Holiday Inn Express Hotel in Deer Lake. Our proximity to Gros Morne National Park and Deer Lake Regional Airport are just two great reasons why guests like you love to stay with us. I see you had a chance to take advantage of the free hot breakfast and yes everybody kids and adults just love the pancake machine. I hope you had a chance to try the pool waterslide and hot tub as well. Our friendly staff will be here to greet you on your next visit to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belleville
Level Contributor
74 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed August 16, 2013

We stayed here for two nights while traveling throughout Newfoundland. Our room was clean and spacious, as was the bathroom. The free breakfast is great, with a variety of choices as well as a very spacious breakfast room. Staff were friendly and helpful. There is a nice pool with water slide. I would have given this hotel five stars, but there is one problem: the beds are too soft and a bit saggy. I have back problems, and after one night in the bed I was in a lot of pain. We asked if they had any rooms with firm mattresses, and were told that they were all the same.

So, as long as you don't mind a soft mattress, I would recommend this hotel.

Stayed August 2013, traveled with family
Helpful?
Thank jubejube
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roseann W, General Manager at Holiday Inn Express Deer Lake, responded to this review, August 19, 2013
Thank you for the positive comments on you resent stay regarding our friendly, helpful staff our free hot breakfast, pool and water slide. Although we would have preferred to get the usual five star review I appreciate you comments regarding the soft mattress and you will be happy to know we had already contacted our supplier regarding the mattresses and they have agree to change them out due to a factory flaw. We look forward to your next stay with us where you will once again get to experience the great friendly staff and hotel amenities as well as the great pillow top mattresses the brand prides itself on providing.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed August 13, 2013

My family and I stayed here one night while waiting for an early flight in the morning. The staff went above and beyond. Pool was great, the kids really enjoyed! Rooms are up to date and being a hostess myself, I'm my own enemy for being particular the room was VERY clean! That is a must! All in all our experience here was great! I recommend this hotel very highly and those words don't come lightly. :)

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Trudie80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. John's, Canada
Level Contributor
99 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed August 12, 2013

Brand new hotel just minutes from the highway, great place for a night stay before heading towards Gros Morne. Hotel was immaculate, customer service top notch. We were expecting a room with two double beds for our family of four as booked, but imagine the delight on the kids faces when we opened the door to a suite with bunk beds, living room and our own queen bed for the same price.Room had a nice kitchenette area and spacious bathroom. Pool and waterslide were great to try out. Had a fitness area but did not have a chance to use it....some free weights would be a great addition though. Free wifi to check up on some emails.Breakfast was a nice addition as well, lots of hot and cold items to choose from. Would highly recommend if you find yourself in the area and we will visit again for sure if out that way!

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Reviewsbymom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonavista, Canada
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 11, 2013

I have never received better customer service in my life! Due to a mistake by a booking agent (nobody at the hotel itself was to blame) the hotel did not have a room for our 4-night stay. The manager came to the front desk promptly and spent over 20 minutes on the phone trying to find us a place to stay (all other hotels were booked), and she found us a really nice B&B a few minutes away. Not only did the hotel pay for the B&B, but we were given full access to the hotel for using its pool and waterslide, as well as free breakfasts if we wanted, and even though our booking was for one room, we were given 2 spacious rooms at the B&B at no cost to us! We were amazed that they took care of us like that, and they were polite, friendly, and professional all the way! 2 thumbs way up for turning a bad situation into a great one for our family of 4 :D

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paul P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 4, 2013 via mobile

This hotel is in a great location if your planning on doing a day trip to Gros Morne, the rooms are nice and clean, the breakfast is great, front desk staff could of been friendlier but not I'm just nitpicking. Would defiantly stay here again.

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Sova888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Deer Lake

Property: Holiday Inn Express Deer Lake
Address: 38 Bennett's Ave, Deer Lake, Newfoundland and Labrador A8A 1A9, Canada
Phone Number:
Location: Canada > Newfoundland and Labrador > Newfoundland > Deer Lake
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Deer Lake
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Deer Lake 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Holiday Inn Express Deer Lake Newfoundland

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