The owners, who bought the hotel several months ago, were friendly and informative. Don't let the outside appearance turn you off. The owners themselves think the outside appearance is ugly are working to improve it. Rooms are nice, clean and well-appointed. Central location on the island. They are now open year-around. We were happier with the Whale Watch Motel than another pricier hotel in St. Andrew's. Cathedral ceilings in second floor rooms. Walls are substantial, you will NOT hear your neighbors!