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“Top notch hotel”

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Quality Inn- Winkler
Ranked #2 of 2 Hotels in Winkler
Winnipeg, Canada
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Top notch hotel”
Reviewed January 18, 2012

Our recent stay at the Heartland Inn was FANTASTIC!!!! The new suites are just beautiful, clean and well priced. Pool was wonderful for the children. The service in the restaurant was fast and the food was tasty. Overall, the staff were very friendly and made us feel at home. We will absolutely return and recommend to family and friends. Keep up the great work!

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chikita1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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74 reviews from our community

Traveler rating
    31
    26
    10
    3
    4
See reviews for
24
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Winnipeg, Canada
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 1, 2012

The restaurant service was extremely slow and there were only 4 other occupied tables. When the food finally arrived it was over cooked and lacking in taste. When speaking with the front desk clerk about their ski and stay package she was clueless and suggested I phone and talk to the manager during business hours. Although the hotel looks new and clean we didn't end up staying there simply due to poor customer service.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank CDRML
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selkirk, Manitoba, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 14, 2011

Sunday Aug21/11 Our rm was great/pet friendly and clean. The restaurant was extremely slow.There were 7 of us including my elderly parents who are both in their 90'S. Our wait time was also extremely long for my parents who both can only walk with walkers. At one time the waitress was going to seat us in the lounge with my children and parents. When we finally did get a table we waited a long time for service, and when we did get our menus our orders were not taken also for a long time. When our orders were taken we requested that my four year old grandson receive his food first as we had just drove 2 hours, and he was tired and hungry.We received my grandsons meal but that was about it. The next four orders were another 1/2 hr wait, and my kids had the ribs which were really fatty and overdone. The remaining 2 orders we never received until we went to the kitchen and asked for them. We waited another 20 minutes for the two orders and we were not even asked if we needed refills for our coffee and drinks. We finally got a hold of the manager and complained who presented us with sponge footballs and candy for the long wait. In total it was a two hour wait for everything, and when we asked that maybe some cost b taken off the 100$ price of the meal the manager said " that's why i gave you candy and footballs". I don't think my 93 year old parents care much about football and candy because my father is diabetic and both do not swim.We were not impressed with the service we received, and probably in the future will look to find another restaurant to take my parents. Although we enjoyed the pool, and our room, something needs to be done with the management in the restaurant for service to be quicker, and more accommodating when there is a problem. Although our family enjoys the pool more... than the pool at the Days Inn, we may consider staying at the Days Inn as we make frequent trips to Winkler during the year. Unless the service in the Heartland Inn restaurant greatly improves.

  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joshbergmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 29, 2011

staff was friendly , power was out for a bit but it was not long, really nice lounge to sit in , food was good at the restaurant , very convenient location tim hortons accross the street and dq next door, i def reccomend to make a resorvation, i will be going back next year

Stayed August 2011, traveled with family
Helpful?
1 Thank Jocelyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loveland, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 23, 2011

If you wanted to be treated like family, stay at the Heartland Inn, eat at The Country Kitchen, and drink in CK's lounge. I grew up in this little town and had not been back for many years and everyone from the bartenders to the General Manager (Tina) treated us like family. We had an impromptu dinner for 28 people and the service and food were fantastic. I always love a good "veronica" Mennonite perogies. Thanks Tina to you and your staff, love you and God bless you!

Stayed August 2011, traveled with family
Helpful?
1 Thank Maggisharp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Manitoba, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 23, 2011

This hotel has all basic amenities and more. Best part is the steam room!!!! Depending on staffing, room service may or may not be available.

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Rose T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steinbach
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 19, 2011

We spent the weekend at the Heartland Inn with my son's hockey team. The staff was very accomodating with our group, and responded efficiently and appropriately to any requests we had. The rooms were very clean and quiet. Food at the restaurant and lounge was fabulous! Great portion sizes for our hungry hockey players. Pool area was spacious and fun for a large group to enjoy!! Would definitely stay again!!

  • Stayed December 2010, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Andrea D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn- Winkler

Property: Quality Inn- Winkler
Address: 851 Main St, Winkler, Manitoba R6W 0M7, Canada (Formerly Heartland Inn)
Phone Number:
Location: Canada > Manitoba > Winkler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Winkler
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn- Winkler 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Formerly known as Heartland Inn, we know what matters most to travellers. That's why, we've converted to Quality Inn Winkler. Whether it's a comfortable bed, a hot breakfast at Country Kitchen restaurant, or FREE Wi-Fi at poolside, you'll get everything you expect to make your trip relaxing and enjoyable. Our completely remodeled Premium rooms are designer-inspired to provide you with a feeling of warmth and comfort, supplying you with all the amenities you will need. ... more   less 
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Also Known As:
Quality Inn- Winkler Manitoba

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