We just returned from a several day stay at this resort.
While the grounds were lovely, it certainly did not measure up to the "luxury" description.
The outdoor pool was not heated and was FREEZING yet no sign was posted so you did not know that until you actually tried to get into it. Apparently, there was a part on backorder to fix it but another guest I spoke to said it was broken the last time he stayed there.
The indoor pool was second-rate, smelly, and no amenities (ie. lounge chairs, pool toys for kids, etc.)
The restaurant had good food and service, and some of the front desk staff were great, while some were more interested in chatting with their co-workers than talking to guests.
The rooms, while clean, were very dated and in desperate need of upgrading (we were told that it had been 9 years since ours had been done and it was slated to be redone "soon").
All in all, it was a pleasant stay but don't go in expecting luxury as you will be disappointed.
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- Also Known As:
- Pacific Shores Hotel Nanoose Bay
- Pacific Shores Resort And Spa Nanoose Bay, Vancouver Island, Canada