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“A great base for a week of exploring in Vancouver Island.”

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Pacific Shores Resort and Spa
Ranked #1 of 2 Hotels in Nanoose Bay
Reviewed November 26, 2011

My parents, husband and I stayed at the Pacific Shores Resort & Spa for just about a week. We stayed in a 2br/2bath condo using our RCI points. We were not disappointed. We had plenty of space and comfortable rooms. Our unit enjoyed two decks - one small one off the kitchen and another larger space right off the living room area (the master bedroom also had a door to this particular deck) and our views were of Craig Bay. It was nicely appointed with casual yet somewhat generic decor, and had a fully usable kitchen with the tools you'd need to prepare meals while on vacation.

The grounds were beautiful! A nice walking path that ran along the water's edge lined the property along with beautiful flower beds and chairs/benches for sitting to enjoy the views. Several hot tubs and several places to enjoy the different views were sprinkled around the property. We even found an herb garden that we used when preparing our dinners each night.

While we did not eat in the restaurant, it was beautiful with several aquariums, expansive views and a fireplace.

Overall, we were very happy with our choice in staying at the Pacific Shores Resort & Spa. It met our needs and provided us a great base for exploring the island. It was comfortable and relaxing. We even saw sea otters playing during one walk at sunset and (in the far distance) spotted an orca eye-spy.

Finally, it was a nice location. Close to Parksville for conveniences like grocery stores, ATMs, gas stations and it was easy to pick up the highway. Yet, we still felt we were in a remote location for quiet and relaxation. It was pretty easy to get to Port Alberni to the west, north to Campbell River area and was a simple drive to Nanaimo. We came in on an evening ferry via Victoria (departing from Port Angeles in the US) and that drive was a little long, mostly because it was dark. But, it was definitely doable.

A special note: Vancouver Island is LARGE, so the one thing I'd strongly suggest when deciding where to book is to figure out some of what you want to see and things you want to do. Pacific Shores Resort & Spa was a great location for the activities we planned, but it wouldn't be suitable (in my opinion) for day trips to the Pacific Ocean/West Coast of the island or to Victoria.

  • Stayed: September 2011, traveled as a couple
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4  Thank JPell224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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437 - 443 of 554 reviews

Reviewed November 19, 2011

Nice place, beautiful setting, excellent restaurant, good food.

Room Tip: Suites could have better sound proofing.
  • Stayed: October 2011, traveled as a couple
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2  Thank wapiti11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2011

We stayed at Pacific Shores a few years ago, and again this week. Both trips were trades through RCI. On our first trip, we stayed in one of the large 2 bedroom units that overlook the water. It was lovely. This time, we were assigned one of the 1 bedroom units in the 700 group of buildings. The room had stained carpet, a stained sofa (which I threw a blanket over to make it more comfortable) and peeling wall paper in the bathroom. We reported that two of our lights did not work on the work-order form we were given at check-in but no one ever saw to the problem. One of the lights was in the long, dark entrance hall so I had to use a flashlight to start the washing machine. On the plus side, the pool, hot tub and fitness center were quite nice. The property is indeed in receivership which probably does account for the neglect of the rooms. It's too bad-we have fond memories of our first stay but we will not be back.

  • Stayed: November 2011
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1  Thank Dhdawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2011

We spend a girls night out at Pacific Shores. The room was booked through RCI and we stayed in ajoining rooms in Building 7. The rooms were adequate, but could have been so much more if there had been regular maintenance and upkeep. The rooms definitely showed wear and tear. Stained carpets, waterdamaged wallpaper, dirty grout in showers, etc. The underground parking area was being used to store furniture. This resort is going into receiveship, and it shows.

The view was not bad, had a slight water view if you looked overtop of the building housing the indoor pool.

We all took advantage of the Spa, and most were satisfied.

Overall, I would stay here again.

  • Stayed: November 2011, traveled with friends
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1  Thank mitca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aviawest_management, Manager at Pacific Shores Resort and Spa, responded to this reviewResponded November 17, 2011

We appreciate your feedback. With multiple waterfront and garden view buildings on site, we do follow a renovation and refurbishing program, and apologize that your experience did not meet your expectations. The 700 building is in line for refurbishing; as such, we offer rates that match the location and type of suite.
It is important to clarify that Aviawest Resort Group, which began with Pacific Shores in the early 90s, is not in receivership. Rather, the company is involved in a CCAA process with the goal of restructuring its finances for further long-term success.
Thank you again for your comments. We are pleased to read that you would visit us again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2011

We won a coupon to stay for 2nights for the price of 1 at the Pacific Shores, and we had a great experience. The apartment was 515A located just in front of the beach, really well equipped and nicely decorated. We ate at the restaurant the first night, the food was really good and the service perfect and the decorum exceptional!. The amenities were very well maintained. We can only rave about the resort and our stay there.

  • Stayed: November 2011, traveled as a couple
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1  Thank brise1936
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2011

We stayed in early Sept. 2011. Reserved a 2BR thru RCI - what we got was a regular room plus hotel room, opening the common door. Worked out ok, but still felt a bit cramped. We were in the 700 building, which I believe is the oldest building, and it showed. We had torn & stained wallpaper, along with a slightly stained table on the balcony. Not a big deal, but still...
One of the outdoor whirlpools never did function while we were there. In-room internet worked fine.

We ate in the restaurant once, felt it was pricey for the quality.

The location is good for visiting various parts of the island. It wasn't a long way to go into Parksville for groceries, and we had a pretty good view from the balcony, so eating at the condo was nice and relaxing. The BBQ's (ground level) were rather slow/lower heat, but we adjusted.

The grounds were well kept, and the option of using the kayaks (free) was a fun thing to do.

Room Tip: Upper floors in the 700 building will have a better view.
  • Stayed: September 2011, traveled with family
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1  Thank jkiel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2011

We booked our room through RCI. Had lots of doubts about the resort as the reviews seemed mixed. BUT, from the moment we arrived until we left our visit was absolutely picture perfect.
Our room was unit 621. We had an amazing few of the bay. Our room was spotless and spacious. We had tons of privacy when we wanted it and plenty of direction when we asked for it. This property is magnificent and we would love to come back again. Only problem being...don't know how it could be topped.

Room Tip: Seriously, I think we had one of the absolute best rooms in the entire complex. Ask for building 6...
  • Stayed: September 2011, traveled as a couple
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3  Thank CinDUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pacific Shores Resort and Spa

Address: 1-1600 Stroulger Rd, Nanoose Bay, British Columbia V9P 9B7, Canada
Location: Canada > British Columbia > Vancouver Island > Nanoose Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Nanoose Bay
Price Range: $79 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pacific Shores Resort and Spa 3.5*
Number of rooms: 76
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Also Known As:
Pacific Shores Hotel Nanoose Bay
Pacific Shores Resort And Spa Nanoose Bay, Vancouver Island, Canada

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