Thought I had done enough emailing back and forth to make my wishes clear but apparently this was not the case. We were told we could go in after 3pm to decorate the Sunburst Room where we were having the reception. When we got there with all our decorating things there was no one around.
You know how wedding go by certain schedules and there was to be a BBQ back at the house ( 45 miles away) at 5pm. The desk got hold of the manager of the bar and grill who said he would be there soon. The front Desk kindly let us into the room,
We were shocked. The diagram I had sent for the set of of tables had not been followed. WE had to rearrange tables and set out all the chairs. There was no linen for us to put on the tables and hence we could not do the decorating. I think the manager arrived around 4pm and was quite hostile with me, but lets face it I was only the Bride and the customer paying the bill so of little consequence.
We eventually got everything done and no one wanted to start the BBQ without us so of course it delayed that.
The meal next day was satisfactory and well served and we were very pleased with that
If you are going to make a reservation for any sort of function with the Restaurant make sure you get a contract in writing. I did not. I did get one with the Lodge but it did not include the Bar and Grill who were the caterers. They will not be in business long if they do not take better care of their clients.
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