This was a vacation to the Rockies, we were really looking forward to. We are a family of three with a 17 month old. We thought we got a great deal but quickly realised that the time we had booked was for "off-season" therefore, shops, restaurants and some facilities were closed. We booked our stay for late May 2013. As a result, this affected our overall enjoyment as we were not able to experience much in the resort. I am disappointed this was not pointed out to us at the time of booking. Very frustrating when you arrive with a child and no immediate shops are open! Also, our room was facing a grass bank!! Not what you expect when you are out in the Rockies! On top of all that the was lots of building works which meant some of the better rooms were not available - why was this not made known to us at time of booking? There was water turbulence so we also had to buy water to drink and brush our teeth with! I expected a lot and was bitterly disappointed!
- Official Description (provided by the hotel):
- Panorama Vacation Retreat at Horsethief Lodge, nestled in the heart of the Canadian Rockies, is a favorite among visitors. Any time of the year, the resort's heated Jacuzzis, pools, saunas, and the natural Hot Springs are a respite after a day of outdoor adventure skiing, snowmobiling or exploring the landscape on ATVs. Play tennis, BBQ with friends and family, relax and splash in the mini water park, golfing at Greywolf or dine at the local restaurants, Panorama Vacation Retreat offers memorable activities for all. ... more less
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