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“Exceptional!!!”

Quaaout Lodge - Jack Sam's Restaurant
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Ranked #2 of 17 Restaurants in Chase
Certificate of Excellence
Price range: $9 - $31
More restaurant details
Restaurant details
Dining options: Breakfast, Reservations
Description: Whether you are staying with us, just passing through, or are a Shuswap resident, dining out at Jack Sam's Restaurant at the Quaaout Lodge is a great way to treat yourself to something special. Jack Sam's Restaurant is located just off the lobby with a beautiful view of Little Shuswap Lake. Our Executive Chef has designed menu selections to delight all and provides the fare expected at a world class hotel.uests will find delicacies on the seasonal dinner and catering menus which honour the First Nations traditions of the region such as Venison, Cedar Board Salmon Fillet, Buffalo or Elk Ragout, and our traditional "Chicken or Salmon" in Clay (48hrs notice required) to name just a few.By partnering with local producers, we are happy to offer our efforts towards a locally sourced menu in the spirit of the 100 Mile Diet. The 100 Mile Diet motivates individuals to eat only foods grown within 100 miles from their home. In partnership with Heartland Foods and Farm Tours Cooperative we have adapted our menu to offer delectable dishes prepared using fresh produce and meats from local farmers and growers in season. Join us in eating locally for a global change!
Vancouver, Canada
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Exceptional!!!”
Reviewed October 10, 2011

Stayed at the lodge this past weekend for the 2nd time. We had at the breakfast, lunch and dinner at the hotel restaurant. The service was outstandingly nice and helpful and the food was super delicious! Food tasted fresh and was crispy as if it was right from the garden behind the lodge! Perfect service and food from A-Z. One of the nights we also stayed at the bar to watch the hockey game which was just as fabulous! We enjoyed our stay there and will sure be back be it for the food, for the accommodation or for the great combination of both that made this an exceptional experience - yet again!

  • Visited October 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Ron E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuaaoutLodge, Front Office Manager at Quaaout Lodge - Jack Sam's Restaurant, responded to this review, October 15, 2011
We are always happy when guests return to the resort and share their experience with others.

When sourcing food our Executive Chef looks to local suppliers whenever possible, including harvesting fresh herbs and vegetables from our kitchen garden right here at the Quaaout Lodge. With the colder weather here, we will be introducing a new seasonal menu soon.

Thank you for the great review, and we look forward to welcoming you back the next time you are visiting the Shuswap.

Best regards;

Rhys Laug
Accommodations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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175 reviews from our community

Visitor rating
    81
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    28
    9
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Coquitlam, Canada
Level Contributor
45 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“Great meal - interesting use of First Nations elements”
Reviewed August 30, 2011

My wife and I stayed the night on our way to Canmore. we ordered the bruschetta as an appetizer, then the halibut with tapanade and beef ribs as main courses.

The bruchetta was some of the best we have ever had. The bread was toasted but still soft and the mix of tomatoes and garlic was just right. The short ribs were listed as bison but only beef were available. They were tender but my favorite part of that dish were the mashed potatoes.

The Halibut was cooked nicely and the olive topping was full of flavor.

The service was friendly and accommodated our baby with a high chair in a section of the restaurant that gave us a little privacy.

The prices are exactly what I would expect appies between $6 & $12 and mains between $15 & $35

I would recommend trying the bannok if they don't bring you some on the house and the balsamic reduction.

Enjoy the view and the food

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank christophermoreno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuaaoutLodge, Front Office Manager at Quaaout Lodge - Jack Sam's Restaurant, responded to this review, September 3, 2011
I am glad that you selected the Quaaout for your stop along the way to Canmore AB. It sounds like you had a wonderful dining experience.

Thank you for sharing your experience at Jack Sam's Dining room with other discerning travelers.

I hope that we will have the opportunity to welcome you back to our resort sometime soon.

Best regards;

Rhys Laug
Accommodations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clarkston, Michigan
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Great food - good service”
Reviewed August 16, 2011

Don't expect a quick in and out...the food took a little longer than anticipated - but was worth the wait and the brunch on Sunday was phenomenal!

  • Visited August 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank MarleneS790
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuaaoutLodge, Front Office Manager at Quaaout Lodge - Jack Sam's Restaurant, responded to this review, September 10, 2011
We are pleased to hear that you enjoyed your food at Jack Sam's here at the Quaaout Lodge & Talking Rock Golf Course. From time to time we do encounter some occasions where food takes longer to make it to your table than we would like, but it is nice to see that you considered it worth the wait.

Your feedback helps us to see where we can make improvements and timing of food service during peak times is something that our Food & Beverage team is working to improve upon. There are a number of different changes that we are making to reduce peak time waits, without sacrificing the quality of our food and presentation. Among these are training of our servers to manage the timing of orders being sent to the kitchen, streamlining our menus while still maintaining a good selection of options, and offering a buffet option for breakfasts and dinners on days we know we will be busy.

Another thing that helps us to ensure that all of our diners have a wonderful experience, is asking our visitors and guests to make advance reservations for our dining room. Through a well managed reservation list, we can schedule your table in a way that staggers the volume of ordering that go into the kitchen, reducing wait times. By making an advance reservation, you also ensure that we can welcome you to our restaurant at your preferred time - this is especially important for peak dinner hours and our very popular Sunday Brunch.

Once again, thank you for your feedback, and I hope that we have the opportunity to welcome you back in the future.

Best regards;

Rhys Laug
Accommodations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blind Bay, Canada
Level Contributor
98 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 116 helpful votes
“Fabulous”
Reviewed July 7, 2011

We had lunch at the resort restaurant yesterday. The food was plentiful and the value was outstanding. My friend and I shared the salmon a chips, bison burger and ceasar salad. Everything was delicious! The salmon was flavorful and lightly battered. Our server was very helpful and if he didn't know the answer to a question, he went to the kitchen to find out. (We were curious about the Lodges' chicken or salmon baked in clay). We had white linen service. The restaurant has an awesome view of the Little Shuswap Lake. I have travelled extensively and am very happy to have moved to an area where a resort of this caliber is virtually in my backyard!!!!!

  • Visited July 2011
    • Value
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    • Food
Helpful?
Thank Abnormel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuaaoutLodge, Front Office Manager at Quaaout Lodge - Jack Sam's Restaurant, responded to this review, September 3, 2011
Thank you for your very positive review. We are very happy to welcome our guests from around the world who come to experience the magic of the Shuswap. For our local clientele like you, we know that you are a great voice for our resort and the region, so thank you for sharing your experience with other travelers.

Being a local client, we would love to welcome you back to the resort year-round, including special occasions such as Christmas, New Year's, Valentine's Day, Easter, and in November we host our annual Dinner Theatre series.

Looking forward to seeing you regularly...

Best regards;

Rhys Laug
Accommodations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kamloops, Canada
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“So-So”
Reviewed April 10, 2011

Went for Brunch, wasn't the worst but wasn't the best we've ever had. Location is pretty. Food was borderline warm. Clientele left a lot to be desired; not what we expected from the upscale look of the website.

  • Visited April 2011
    • Value
    • Atmosphere
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    • Food
Helpful?
Thank Feuchts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuaaoutLodge, Front Office Manager at Quaaout Lodge - Jack Sam's Restaurant, responded to this review, September 3, 2011
Thank you for sharing your feedback about your Sunday Brunch experience here at the Quaaout Lodge. I am sorry to hear that we failed to meet your expectations.

From January through April of 2011 the Quaaout Lodge hosted the "Young Talent Show" contest which provided the opportunity for budding young musicians under the age of 25 to compete for a $1000 grand prize. The Young Talent Show concerts were held each week during Sunday Brunch and diners were asked to vote for their favourite performers.

While we had some fantastic performers, and many happy guests, the different styles of music and performance did not always meet everyone's tastes. This may also have been a contributing factor in what you describe as "clientele left a lot to be desired".

We take our leading role in the community to heart, and while we do strive to offer a top notch dining experience at Jack Sam's Dining Room, we do consider our resort to be an important community hub and work to provide an open and inclusive environment. While cater to a discerning clientele, we welcome all guests to have the opportunity to have a 4 Star experience.

Here at the Quaaout Lodge, we do strive to offer the best resort experience available in the region, from our guest rooms, to the Talking Rock Golf Course, Jack Sam's Dining Room, and the new Le7Ke Spa. Feedback from our clients, especially when it includes details about their experience, really does help us to see the opportunities for improvement.

Thank you for your feedback.

On behalf of our whole team, I hope that we will have the opportunity to welcome you back to the resort for a more positive experience.

Best regards;

Rhys Laug
Accommodations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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