I have stayed in this hotel three times, and I have only had one good experience with their customer service. My first stay was on Dec 12, 2012. I came in around nine and the girl was very helpful. I was extremely tired and she had me in my room very quickly. She must have been working at this hotel for awhile because she answered all of my questions. I called down for an extra blanket, and she brought it to me right away. Great customer service! Sometime during the night, I woke up to a disturbance in the hall and called down to the front desk. There was no answer. The next two times I stayed there I was checked in by the same guy who seemed to think his phone was more important than serving me. On one of those nights I came down to ask for a wake-up call but there was no one at the desk. It was about eleven thirty. Finally after waiting about ten minutes, I realized that the lady was outside smoking. When she came in she looked so unprofessional!!! I think that this hotel would be great if the staff stayed off their phones and if they are going out to smoke they should leave a note. Also everyone should wear business attire.
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- Also Known As:
- Super 8 St. Paul Hotel St. Paul
- Super Eight St. Paul
- St. Paul Super 8
- St. Paul Super Eight
- Canalta St Paul St. Paul, Alberta