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“Very pleasantly surprised”

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Days Inn High Level
Ranked #3 of 6 Hotels in High Level
Salt Spring Island, British Columbia, Canada
1 review
“Very pleasantly surprised”
Reviewed August 21, 2013

My husband and I stayed at this hotel, one of the less expensive ones we found on the net. After a long drive from Yellowknife, we were made welcome by desk clerk Collette, who was ready with a smile and a joke, which had us laughing when we were so tired. The room was clean and attractive. During the complimentary breakfast next morning, we could see Collette quietly and efficiently making sure everyone had whatever they needed, both at reception and in the breakfast room. Overall, I was very impressed with the room and the service, especially at the price, and I would definitely stay there again. I highly recommend it. Thanks Collette!

Room Tip: We had a room around the back (facing east) which was nice for us as the weather was hot, but the ro...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collette S, Front Office Manager at Days Inn High Level, responded to this review, September 1, 2013
Dear Jill,


Thank-you so much for your kind and sincere feedback. My team and I strive for such reviews and I will share your compliments with everyone involved in making your stay an enjoyable one! I look forward to seeing you again soon!


Kindly,
Collette
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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135 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Any
English first
Lethbridge
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 25, 2013 via mobile

Beds are kind of hard.
Everything is older.
You hear the people next door.
If there's anyone in the halway you hear every word they say.
The hallways smell like smoke even if you are in a no smoking room.
It was just okay.
Staff was friendly!
And the breakfast which is included has waffle and pancake makers which is always sweet!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JMPS1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collette S, Front Office Manager at Days Inn High Level, responded to this review, August 5, 2013
Dear Reviewer,

Thank-you for your feedback, it is so helpful to hear from our guests how we can improve our product and services and offer an even better experience in the future. Our property was brand newly renovated in 2011, with all new carpets, furniture, and mattresses. New curtains, electronic locks, granite counter tops, and mirrored closet doors were installed in every room. We typically receive great feedback regarding our bedding, they are top of the line Sealy mattresses. I am sorry to hear the bed did not suit your needs. Perhaps they are still too new? I sincerely hope that the friendly service you received helped make up for some of the issues you expressed. Unfortunately, a lot of our clients still require smoking rooms and that scent does travel into the hallways when a guest is smoking. If you let us know in advance, we can make sure to give you a room as far away as possible from any smoking rooms. It was nice having you with us and I hope we can serve you again at the property in the near future.

Thanks
Collette
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn High Level

Property: Days Inn High Level
Address: 10101 96 St, High Level, Alberta T0H 1Z0, Canada
Location: Canada > Alberta > High Level
Amenities:
Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in High Level
Price Range (Based on Average Rates): $
Hotel Class:3 star — Days Inn High Level 3*
Number of rooms: 38
Official Description (provided by the hotel):
At the newly renovated Days Inn High Level, you can count on exceptional service, comfortable accommodations and first-class amenities. From cozy single rooms to luxurious Jacuzzi suites, we're suited to all travelers and budgets. Pet-friendly. In each of our newly renovated rooms, you'll find genuine birch wood furniture, a charming fireplace, and a spa-like bathroom featuring granite countertops and massaging showerheads. Top it off with perks like a free airport shuttle, fitness centre, VLT gaming room, free movies, free Internet and exceptional onsite dining. ... more   less 
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Also Known As:
Days Inn High Level Alberta

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