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“Awesome spot”

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Best Western Plus Mirage Hotel & Resort
Ranked #1 of 6 Hotels in High Level
Certificate of Excellence
Dallas, Texas
1 review
“Awesome spot”
Reviewed December 14, 2013

Great hotel, clean and awesome service.
If your heading to the gateway to the north, staying at the best western is an absolute no brainer. Stayed there on the weekend and went across the street to the stardust club which was a god time. Got the bottle service and me and my friends had a hoot. If I'm ever up north for meetings again that is the best spot to stay.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donzito13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlevelbw, Front Office Manager at Best Western Plus Mirage Hotel & Resort, responded to this review, March 10, 2014
Thank you and we hope to see you again soon.

Cheers!

Mark Lopez
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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203 reviews from our community

Traveler rating
    105
    63
    20
    10
    5
See reviews for
44
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Airdrie, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 13, 2013

I had a great stay at this property. Comfortable room, enjoyed the hot tub, great atmosphere in the restaurant and Lounge. All the staff were very friendly, and the GM personally drove me to the airport which saved me $35.
They go above and beyond for their guests, this is a top notch facility.

Room Tip: If your flying in they'll come and pick you up from the airport and bring you back for free. Oth...
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  • Stayed December 2013, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Axl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlevelbw, Front Office Manager at Best Western Plus Mirage Hotel & Resort, responded to this review, March 10, 2014
Dear Reviewer,

Many thanks for the wonderful review. We all do what is expected of us, which is to provide our guests the kind of hospitality that our brand is known for and that means going the proverbial extra mile.

We serve at the pleasure of our guests and that is how we keep them coming back, just as we hope to see you again here soon.

Sincerely,

Mark Lopez
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yellowknife, Canada
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 15, 2013

Very nice hotel, no complaints what so ever. Clean comfortable rooms and friendly staff. I highly recommend this hotel to anybody traveling through High Level. They serve Starbucks coffee and also offer smoking rooms for those of us that still smoke.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Swedebv206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlevelbw, Front Office Manager at Best Western Plus Mirage Hotel & Resort, responded to this review, March 10, 2014
Thank you for the very positive review and we hope to see you again soon.

Regards,

Mark Lopez
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
1 review
Reviewed October 26, 2013

Highly Recommend this hotel, stay here often for business, good quality, updated, clean rooms, restaurant is a bit pricey, the staff are knowledgeable. We look forward to our stay at this location in High Level.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Sandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlevelbw, Front Office Manager at Best Western Plus Mirage Hotel & Resort, responded to this review, March 10, 2014
Hi Sandra,

It's always a real pleasure having you here. You and your husband are such wonderful people and are very pleasant to deal with. We greatly appreciate your loyalty to our brand and we hope to see you again soon.

Sincerely,

Mark Lopez
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level 6 Contributor
121 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed October 21, 2013

Who would figure in the middle of a small northern Alberta town that you could find such an amazing place. The Bed to the Food is all first class. Really enjoyed my stay - try the elk or the bison burger my fav. The breakfast is great and hey they even have starbucks coffee! Truely amazing

Room Tip: stay two nights
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelGuy045
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlevelbw, Front Office Manager at Best Western Plus Mirage Hotel & Resort, responded to this review, March 10, 2014
Thank you from all of us here at the Best Western PLUS Mirage Hotel & Resort! We would love to have you here again and try other highly acclaimed items on our menu.

Best regards,

Mark Lopez
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 16, 2013

I had 10 day stay in High Level and am so glad that it was at the Best Western Plus Mirage. Lovely staff, especially Marc at the front desk and Moulshon and his team in the restaurant and lounge. Great family ownership and son Mark is a wonderful host and hotelier.
The linens in the rooms are indulgent, the beds are comfy, the amenities nice and the windows open for fresh air!
Try the steak frit special. A small cut of melt in your mouth sirloin. The lounge has a great selection of affordably priced wines and are constantly updating their cellar.
There is a business Centre, work out room and water park/slide and hot tub. Everything is immaculate!
Hot breakfast is served daily; it is complimentary for hotel guests and they serve Starbucks!! I would offer both a dark and a medium, but I will take the medium any day over most hotel coffee!
I thoroughly enjoyed my stay at the Best Western Plus Mirage in High Level. A jewel in the north!

Room Tip: They take pets, I forgot to mention that I did travel with my dog who loved her stay too!
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LilliColdwater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlevelbw, Front Office Manager at Best Western Plus Mirage Hotel & Resort, responded to this review, March 10, 2014
On behalf of everyone here in our organization, we thank you for your very positive and inspiring review. We will make sure to relay your compliments to all the staff as we take pride in being able to afford our guests a very enjoyable and memorable hotel experience.

Thank you and we hope to see you again soon.

Sincerely,

Mark Lopez
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
High Level, Canada
1 review
Reviewed October 9, 2013

If your travels take you to High Level, make sure that they also take you to the Best Western. It is the top hotel in the region. One visit and you will understand why.

The Good: The staff are very attentive and the manager very approachable. The food at the in-house restaurant is AMAZING!!! Try the "Catch of the Day." You will not regret it!

The Standard: The room amenities are exactly what you might expect at any hotel of equal caliber...bed, chairs, mini fridge, microwave, bathroom. All extremely clean.

The Bad: The gym is currently broken and has been for the last 5 weeks. The manager and owner are aware and say they are working on it. Hopefully it is fixed soon!

Room Tip: Recommend first floor if possible.
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Branden2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlevelbw, Front Office Manager at Best Western Plus Mirage Hotel & Resort, responded to this review, March 10, 2014
We appreciate your feedback and we are delighted to hear about another very enjoyable experience from a guest staying at our property. It was a pleasure having you here and we hope to have you again soon.

Sincerely,

Mark Lopez
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Mirage Hotel & Resort

Property: Best Western Plus Mirage Hotel & Resort
Address: 9616 Highway 58 | High Level, High Level, Alberta T0H 1Z0, Canada
Phone Number:
Location: Canada > Alberta > High Level
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in High Level
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus Mirage Hotel & Resort 3*
Number of rooms: 92
Official Description (provided by the hotel):
All of our hotel guest have free access to our fun filled 8500 square foot water park! Kids can enjoy our water play ground and water slide, while adults can relax in our huge hot tub. Plenty of comfortable seating nestle between palm trees ensure a serene experience winter or summer.Guests also have interior access to all of the properties amenities, including our restaurant and lounge, which are located under a glass solarium ceiling and surrounded by lush greenery and water fountains for a tranquil dining experience. We offer a variety of meeting rooms and banquet facilities for up to 500 persons. There is a business center on site as well as high-speed wireless Internet access throughout the property free of charge. All of our guests enjoy a complimentary hot breakfast buffet from 6:00 a.m. to 10:00 a.m. daily, including fresh baked pastries, gourmet coffee, and juices. ... more   less 
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Also Known As:
Best Western Plus Mirage Hotel And Resort
Best Western Plus Mirage Hotel High Level
Best Western Plus Mirage Hotel & Resort High Level, Alberta

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