And the bed was a little big more bouncy then I would have liked and the pillows were cheap. Otherwise this was a good stay. Room was clean the hotel seems to be well maintained. Check in was quick and efficient.More
- Free Wifi
- Free Parking
...we stayed in mid August for a night and it was about what I expected for a hotel that is not at motel prices nor top end prices. the drain in our bathtub had to be held open with our toe in order to drain and the bathroom door was a bit off center, so it would rub against the frame when you open and close it, kind of weird considering it's a fairly new hotel, but these were minor things. also, you could hear the toilets flush upstairs quite clearly in the wee hours of the morning as well as things being dropped on the floor. also, the back door could easily be heard being opened and closed with a slam until late at night. we were close to it so we could hear it being on the 2nd floor. (apparently the 3rd and 4th floors, the top 2 floors in the building are booked for oil rig workers and not available).
on the plus side, the beds were comfy and bed linen clean, the towels were clean and bathroom well supplied with toiletries. also, the A/C was quiet, so the sleep wasn't effected and the room was nice and cool. the breakfast area, though well used by the time the early risers had been through there, was stocked with a good variety of items, and there was still a fair amount to be had. what appeared to be a Tex-Mex omelette style eggs were particularly good! the staff was polite and helpful too, which is always a plus.
I just can't figure out why major hotel chains like Ramada don't spend just a little more on sound proofing their hotels? I think next time we visit friends here, we'll be paying a little more and be staying at The Best Western Cold Lake Inn or The Lakeshore Inn Bed And Breakfast.
Thank you for writing a detailed review of your experience at Ramada Inn Cold Lake. Your feedback is very important to us and will help us improve guest's stays in the future.
We are sorry to hear about the deficiencies in your suite. While we expect that our building is flawless, that is simply not the case as the construction process always results in some minor flaws which often go unnoticed during inspections. However, we can assure you that our building has been thoroughly inspected for any flaws that could inflict harm to our guests, so whatever you may have noticed is strictly aesthetic only. We invite you to inform hotel staff of any deficiencies in your room as many minor details often go unnoticed. This would allow us to address the problems to avoid any further issues in the future.
With regards to the noise, our hotel has been constructed with noise reduction as a top priority; therefore, all appropriate measures to decrease external noise was taken. However, we are sorry if noise was an issue for you during your stay
We are very happy to hear that you had a good night's sleep in our comfortable beds and enjoyed a hot breakfast during your stay. We strive to provide the highest level of service to ensure our guest's have a comfortable stay at our hotel.
Thanks again for writing a review-- your feedback is very important to us. We hope that you will consider visiting us again in the future!
As a single mom, travelling with a teenage daughter - I was happy to return to this hotel because of my past experience a few years ago. I also stayed at the hotel 3 days later, on my return trip home. I like that offers good value, clean rooms, and that I feel safe.