Stayed at this hotel while in Minot for a weekend. We have stayed before, and had a decent stay.
This time was a different story. Although the room was decent (outside of the small TV), the service was awful. When we arrived for check in, we waited at the desk for a couple of minutes before another staff member (housekeeping) yelled to the backroom to tell the front desk staff we were there. The front desk staff still took another couple of minutes to actually come out and help us. This wasn't an isolated incident either, I went down to get a paper and needed some change prior to check out and had to wait while the front desk staff changed their paper in the adding machine. There was no other guests at the front desk at the time, so not like she was doing it in a rush to help someone.
I called back to the hotel to talk to my wife on Saturday and was connected to the wrong room. When I called back I was placed on hold for 5 minutes before I finally just gave up. I tried again about 30 minutes later and was again placed on hold before finally getting through.
Price is also high, so this will more than likely be the last time I stay at the Grand International when I visit Minot. Way too many choices now to waste our money at this place.
- Official Description (provided by the hotel):
- The Grand Hotel is locally owned/operated and has been enriching the Minot community since 1963. The property boasts 225 spacious sleeping rooms and 17,000 square feet of meeting space; making it the Magic City’s overall largest hotel. The Grand Hotel has seamless Wi-Fi internet throughout the entire property. We offer the fastest internet powered by SRT. ... more less
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- Also Known As:
- Grand International Hotel Minot
- International Inn Minot