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“Not so great stay”

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Baymont Inn & Suites Minot
Ranked #6 of 31 Hotels in Minot
Certificate of Excellence
Moose Jaw
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Not so great stay”
Reviewed February 20, 2013

First I'd like to say that the front desk staff are great, really friendly, but I don't know if it makes up for the poor way the rooms are straightened up during your stay.
We may give the hotel another try if we found another good deal but there are so many new hotels in Minot that it would depend.
Here are the problems, we stay in hotels frequently & I know they don't change the bedding but the beds have always been made. I didn't notice my husband had left his wet towels on the bed and housekeeping never made it so when we got back to the room the bed was still a mess & the side where the towels sat all day was damp (hubby got that side since it was his mess)(but if housekeeping had made the bed they would have seen the towels). Plus, they put fresh towels in the bathroom so they had to have know the other ones were somewhere in the room. There was an empty roll of toilet paper that didn't get changed, we had to phone down to get a new roll of paper but since the front desk person was the only one working I had to go get it.
The water pressure in the shower was bad (but I don't think the hotel can control this). The water didn't even spray straight out, it curved down because it wasn't that strong, I had to stand in the first 2 feet of the tub (the tiles are 12" squares so I could tell how far the water sprayed out).
The pool was freezing, the kids even found it cold & they love to swim & don't usually care.
The hotel is in a nice location, central to the mall & restaurants. It is very new so in great shape. Rooms seem a little bit smaller than some other comparable hotels. I didn't like the set-up of the bathroom,(just my preference though) the sink is outside; I can't even imagine the germs on the bathroom door knob since you can't wash your hands before you leave the restroom.
The elevators are really slow as well.
Overall the hotel is average, with some housekeeping adjustments it would be better. Maybe since it is so new, they are just working out some of the kinks.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
1 Thank Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klleedy, Manager at Baymont Inn & Suites Minot, responded to this review, February 28, 2013
It was our pleasure to welcome you back as a guest at the Baymont Inn & Suites Minot. While we always try to exceed our guest's expectations we apologize for the inconvenience of not receiving exceptional housekeeping service that we strive to provide all of our guest. We hope you will give us another opportunity to have an pleasant and exceptional stay should you return to Minot for another visit. Thank you for sharing your thoughts.
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530 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Regina, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 19, 2013

My husband and I along with my sister and her husband traveled to Minot over the Family Day long weekend. This was our first time at the Baymont Inn & Suites and upon entering the hotel we were greeted by Katie at the front desk. She was very pleasant, friendly and professional. The hotel is very new, clean and immaculate. The rooms are spacious and the beds are very comfortable. The continental breakfast, pool, hot tub, exercise room and business room were superb. After checkout the next day, later in the day I called the hotel to make an inquiry and Katie took my call. She indicated that she did not have an answer for me but would have her manager call me the next day. As promised her manager called me back in a timely manner and responded to my inquiry. Both Katie and Krista, (Manager) provided exceptional service and an awesome customer experience. I highly recommend the Baymont and will go back.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alionetti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klleedy, Manager at Baymont Inn & Suites Minot, responded to this review, February 28, 2013
It's so nice to hear when a guest feels compelled enough to write a review about the exceptional stay they had at our hotel. The staff at Baymont Inn & Suites Minot makes it their number one priority to provide personalized service to our guests and we're thrilled that this was your experience. Thank you for mentioning our hot continental breakfast, indoor pool/spa, fitness center, and business center all complimentary with your stay. Thank you again for your gracious compliments regarding our staff and we look forward to welcoming you back for a future stay very soon.
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Saint Joseph, Missouri
Level Contributor
111 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed February 4, 2013

This is one of the very few nice hotels that are under 110 a night in the area. Everything was nice and clean but this is a new hotel also.I would probably stay again as long as they don't raise the price as soon as the other restaurants get built next to it. The front desk personnel were very pleasant and helpful.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hzgmech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klleedy, Manager at Baymont Inn & Suites Minot, responded to this review, February 7, 2013
It's wonderful to hear that our great location worked out so well for you and that our rate was a good price point for you as well. Thank you for mentioning our close proximity to many new restaurants being built. We're happy to hear our exceptional front desk staff was so pleasant and helpful to you. We hope to welcome you back to the Baymont Inn & Suites Minot very soon. Thank you for your review.
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Froid, Mt
Level Contributor
4 reviews
4 hotel reviews
Reviewed January 25, 2013

Stayed at Baymont Inn on business. Very new hotel in a very newly developing area of town. The fact that they plan on building a Sonic Drive Inn close will keep me coming back. Very clean, everything worked well, breakfast was better than most-very good. The wireless Internet in the room was the fastest I have ever had in a motel, worked great. Nice quiet area. I spoke with the General Mgr at checkout and was impressed with her. Will definitely stay again.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Rod L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klleedy, Manager at Baymont Inn & Suites Minot, responded to this review, January 29, 2013
Thank you for taking the time to provide such a detailed review about your recent experience at the Baymont Inn & Suites Minot. We're very happy to learn that you rested so well in our top of the line pillow top beds. We're pleased that we are your choice hotel now when you visit Minot because of our new Sonic opening Spring of 2013. We look forward to welcoming you back for another great stay very soon!
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Castor, Alberta, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 5, 2013

My family drove down to Arkansas from Alberta and after a long stretch stopped at this location. The service was wonderful and the facilities were great AND they were pet friendly to! The unit was clean and the beds quite comfortable. We got the upgraded suite in which there was a king size bed and the small couch pulled out for the three kiddos. The front desk made sure we had everything we needed and made us feel very welcome. The king sized bed was amazing and very comfortable. If you can, try to get the larger suites with the king size bed.... best sleep in a long time!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank ypperin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klleedy, Manager at Baymont Inn & Suites Minot, responded to this review, January 24, 2013
What a great review! Thank you for pointing out that our hotel is 100% pet friendly and there is no deposit required. We're thrilled to learn that you had a restful night's sleep while staying at the Bay mont Inn & Suites, Minot. You've made our day by sharing your experience and we look forward to welcoming you back again for another exceptional stay very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dickinson, North Dakota
1 review
Reviewed January 3, 2013

stayed here 3 days the end of december.CLEAN!!!!!!!!!!!!!!!!!!!!!!!!!!!very comfortable bed nice room no problems at all.staff was helpful and always cleaning.room smelled good, nice tv.i come to minot to play poker every year in the nd championship,this motel will be my choice from now on,you dont hear anything from your room,very quite.finally minot has a quality motel that is worth what you pay.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank terry h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klleedy, Manager at Baymont Inn & Suites Minot, responded to this review, January 24, 2013
It's wonderful that you were able to enjoy so many of the highlights of the Baymont Inn & Suites Minot, in particular our top of the line pillow top beds. We strive to provide the most comfortable and accommodating experience available to our guest, whether it be for a family getaway or a business conference. You have certainly made our day by sharing your experience and we look forward to welcoming you back very soon. Thank you for your gracious review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Minot

Property: Baymont Inn & Suites Minot
Address: 1609 35th Ave SW, Minot, ND 58701-8406
Phone Number:
Location: United States > North Dakota > Minot
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 31 Hotels in Minot
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Minot 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Enjoy comfortable and clean accommodations at the Baymont Inn and Suites Minot. Located just blocks from Dakota Square Mall in Minot, North Dakota, our property offers both corporate and leisure guests a host of amenities to make staying here convenient and enjoyable. Start your day with free continental breakfast, or refresh in our indoor pool and spa before tackling your agenda. Our fitness center provides all the equipment you need to stick to your routine, while free Wi-Fi and our on-site business center make it easy to stay productive. Our pet-friendly hotel features two live-in luxurious suites along with standard suites that include amenities such as a refrigerator and microwave for your convenience. ... more   less 
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