We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Food poisoning”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Marina Grand Beach Hotel
Ranked #11 of 110 Hotels in Golden Sands
Certificate of Excellence
Oulu, Finland
Level 4 Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Food poisoning”
Reviewed July 13, 2013

I just got home from this hotel with horrible food poisoning. I only ate at the hotel so it can't be from anywhere else. Besides that, the hotel is definitely not a 5 star hotel, more like 2. The food was awful and the hotel was full of rude russians and small whiny kids. We were travelling with 3 adults and 1 teenager so this was not ideal hotel for us.

The staff weren't very friendly, especially a man called Boyan. He checked us in and gave us only one room, though we had booked 2. He also lost our passports which the staff could not find the day later. Luckily he only put the passports to some other room. You only got service in this hotel if you were a russian.

We will not return to this hotel ever again.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Jenni r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

209 reviews from our community

Traveler rating
    90
    52
    46
    12
    9
See reviews for
95
53
8
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
Bucharest, Romania
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 19, 2013

I am in this hotel for three days all inclusive. General impression: average. Not good value for the money.


---minuses----
Small exterior pool with very cold water not suitable for kids.
The floor near the pool is very slippery, which is dangerous for kids, my daughter has fallen down twice by now.
Cannot take food in the room, if children are sleepy and hungry. 20 euro extra charge if needed.
Not very much entertainment for kids. Just a small playground for little children and half an hour animation at 20 o'clock.
Extra charge for the internet. The quality of the internet signal bad. Signal does not reach the bar terrace.
Personnel generally long , sad faces, most of them not speaking english at all.
Food nearly the same every day, there is no water source during lunch, all drinks have to be ordered at the bar, sometimes with waiting time, which it is unacceptable for a glass of water.
+++pluses+++
Parking in front of the hotel free of charge.
Spacious clean rooms.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank WolframJam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 6 Contributor
94 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed June 11, 2013

On arrival dealt with immediately. The receptionists were extremely helpful, always with a smile. Rooms spacious and bed was amazing (memory foam, I think) quite simply the most relaxing sleeps I have had in years! Around pool was a little on the small size I think if I was to go in the height of the season it could be a little crowded ... But you are right next to the beach ... A swim up pool bar with the seats in the water was a bonus !! And the pool barman was BRILLIANT! He 'd remember our drinks and have them ready as we swam up!! Animation team were lovely, there were plenty of games during the day if ypu wanted to join in, the music quiz at night was great fun for all :) the drinks were good quality for an all Inclusive and the coke was COKE & they had coke zero (which you dont normally find in the all inc in bulgaria)... Only disappointment was the hot food, it was a bit boring.... The salad bar was great though. The sky bar is not in with the all inclusive and is on the top of the hotel with stunning 360 degree views of golden sands and is a must. I would definitely recommend and return.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Livelovelifelaugh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level 6 Contributor
426 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
Reviewed June 1, 2013

We have just returned from 2 weeks in Golden Sands. The hotel was lovely with a beautiful big room on the top floor and a view over the sea. We liked being able to walk out to the shops in a couple of minutes and the proximity of the beach.The staff were very friendly and we loved the animation team. Do not come here if you like hot food- everything was tepid but there was a microwave provided if you like your food hot.The food itself was very nice.The hotel was impeccably clean and the pool area lovely. Overall a good holiday.

Room Tip: Choose an upper floor for the view.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank pambur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guildford, United Kingdom
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 1, 2013

We stayed at Marina Grand Beach Hotel in May 2012 and we were amazed by the great value it offers! The reception staff were very helpful and checked us in very quickly although there was a big queue in front of the desk. We had booked a standard double room, but we were upgraded to an enormous suite, being told that this is a present from the part of the hotel, as we were a young couple staying for the first time at the hotel! What struck me the most was a woman in her thirties who worked in housekeeping who took care of us for the entire duration of our stay. Although she did not speak English so well, we managed to establish a relationship with her. She used to change our bed linen every day leaving a surprise for us every time, either hearts in bed or beautifully arranged swans. The food was excellent and the amenities definitely meet 5-star hotel requirements. Overall, a good value for money! I would recommend it to anyone looking for a great sunny holiday in Bulgaria!

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Diana_Ciobanu22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Level 5 Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed February 5, 2013

the double suite with bathroom, separate loo, comfortable sitting room,vast bedroom and two large flat screen TVs was the ultimate in luxury. My extensive glass doors opened on to a large balcony with seating overlooking the pool and the beach, A stunning room. However, I would have exchanged that for a pokey little room if I'd been offerred great food. The food in this hotel is canteen standard.... horrified by the pate which is presented with circular tin marks where it has been dropped onto a plate. The wine is vinegar... unfortunate and unnecessary as Bulgaria and surrounds produces decent wine at decent prices. Dismal everyday no choice food. This hotel cannot star itself so highly until it has seen what other hotels offer on a daily basis. Will never return unless they address the issue of their food.

Room Tip: you'll always have a good room.... it depends on whether food quality is important, or not.
See more room tips
  • Stayed July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank annie_mcl_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 29, 2012

We have visited Golden Sands Bulgaria many times over the last 8 years and have stayed in many hotels in the resort. Compared to the other hotels this hotel is much more superior very clean, staff are helpful and friendly. Animation team are brilliant and good with not only the kids but the adults can also have a good laugh. Food is plentiful, lots to do in the resort, cross the road your on the beach we met up with friends that we made on previous visits and will be meeting again next year we will be booking the Marina again as it is our favourite hotel.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Debbie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Golden Sands hotels
0.7 mi away
Melia Grand Hermitage
Melia Grand Hermitage
#5 of 110 in Golden Sands
1,192 reviews
1.0 mi away
Grifid Hotels Club Hotel Bolero
Grifid Hotels Club Hotel Bolero
#2 of 110 in Golden Sands
481 reviews
0.3 mi away
INTERNATIONAL Hotel Casino & Tower Suites
Show Prices
Show Prices
Show Prices
0.2 mi away
HVD Viva Hotel
HVD Viva Hotel
#7 of 110 in Golden Sands
193 reviews
0.2 mi away
DoubleTree by Hilton Varna - Golden Sands
0.1 mi away
Astera Hotel & Spa
Astera Hotel & Spa
#9 of 110 in Golden Sands
200 reviews
Show Prices
Show Prices
Show Prices

Been to Marina Grand Beach Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Marina Grand Beach Hotel

Property: Marina Grand Beach Hotel
Address: Golden Sands, Golden Sands 9007, Bulgaria
Location: Bulgaria > Varna Province > Golden Sands
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Family Hotel in Golden Sands
#9 Spa Hotel in Golden Sands
#9 Luxury Hotel in Golden Sands
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marina Grand Beach Hotel 4*
Number of rooms: 234
Official Description (provided by the hotel):
Marina Grand Beach hotel is a 4-star hotel, just 30 m away from the sandy beach in Golden Sands resort and 18 km away from the beautiful Bulgarian city Varna. This All inclusive Plus- hotel features excellent facilities and services, original atmosphere and spectacular views of the Black Sea coast. Marina Grand Beach hotel offers 186 modern furnished double rooms and 48 Suites, from which 5 Suites Deluxe, impressing with their style and finesse. All spacious double rooms and suites, most of which overlooking the sea, are comfortably furnished with stylish furniture, balcony, telephone, air conditioning, mini bar, Wi-Fi, cable TV, safety deposit box, bath, bathrobe and hair dryer. The dining at Marina Grand Beach will delight the guests with pleasantly relaxed atmosphere and delicious cuisine. The main restaurant serves from healthy breakfast to hearty dinner. The guests can enjoy their drinks in the unique ambiance of the lobby bar, mezzanine bar with a terrace, pastry shop and pool bar. They can use free of charge natural sunlight indoor swimming pool and fitness center, squash and table tennis and relax by the beautiful outdoor swimming pool. Marina Grand Beach hotel offers varied entertainment program for adults and children. Professional animation team takes care of the youngest guests. At their disposal are children`s buffet, separate children`s pool, children`s playground and mini club. The SPA center at Marina Grand Beach hotel offers a wide range of wellness, SPA procedures and treatments, performed by therapists with extensive experience. The clients can relax in the sauna, jacuzzi or steam bath, combined with a snow room and salt room. The special care, together with professional knowledge and personal attention, given to each guest, create atmosphere of coziness and comfort, contributing to entirely memorable experience for its visitors. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Cancelon, Priceline, TripOnline SA and Cheap Tickets so you can book your Marina Grand Beach Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marina Grand Beach Hotel Golden Sands, Bulgaria - Varna Province
Marina Grand Beach Golden Sands

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing