It was the first time I have traveled also with my parents, besides my husband, and unfortunately it was a big disappointment. I have chosen this hotel and, though the reviews were not bad, I hated every minute of the week we have spent there.
We stayed at the first floor in a dirty room with stains all over the place, on carpets, walls and armchairs.
There were bugs and ants in the room, and you couldn’t leave anything out of the fridge.
The cleaning lady was like non existent. We had some food on our terrace (fallen from the upper floors) for the last 3 days. In one of the pictures I attached, the cleaning lady just left our room when I took the photo. She arranged a bit the beds and that’s it.
The bathrooms have only a shower curtain to separate from the rest of the room but nothing else, like o bath tub or something on the floor, so the water from the shower was in all over the bathroom.
The food was awful. Minced meat at every meal, in various forms: sausages, meatballs, hamburgers… the chicken looked moldy, impossible to eat; and this was all the meat in the buffet. Tasteless rice at every meal; some tomatoes or cucumbers, sliced two days before with a sour taste and some jelly as dessert. We had a hard time finding something to eat and we are not picky eaters.
The location of the hotel is in the middle of nowhere. There are like 500 m to the sea, and the problem is that when returning from the beach, you have to walk up hill back to the hotel. In the area there is nothing to do/visit. The only choice for some entertainment is in Golden Sands, which is a few kilometers away.
Also the staff is very rude, not ever smiling or trying to be of service.
So, all in all, I would not recommend this hotel to anyone.
- Official Description (provided by the hotel):
- Detelina hotel is situated in Chaika area of Golden Sands world famous resort, some 15km north of Varna and 20km away of Varna airport. It stands amidst its own green park, at 400m from the sea front and offers great recreation opportunities from May till October. The hotel accommodates 101 double rooms, 18 triple bedrooms and 7 apartments. A main restaurant, BBQ restaurant, a lobby bar, a conference hall, an open-air swimming pool are at the disposal of the guests. ... more less
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- Also Known As:
- Detelina Hotel Golden Sands, Bulgaria - Varna Province