Me and my girlfriend went here mid august 2013 and stayed for 6 nights.
The hotel's strong point is that it's close to the sea and quite close to the center attractions.
It also has a general mini market right to the left of it.
The pool is nice but a bit small. The snack bar not so good...
A strange thing was that the reception is at level 0 (elevator level) and the first floor is at level 2. There is no level 1 :)) The parking space is at the back of the hotel and consists of a sigle line of parking spaces.
We had all inclusive (lite = this was the only all inclusive variant) which turned out to be a good choice rather than going half board which was the standard. The food was ok, but not too variety and dining tables were few. The drinks are ... not so good to say the least.
Otherwise the waiters are ok, they came 50% of the time and asked if we wanted something to drink, but as i said before like the tables, they were also too few.
Now.. to get to the important stuff: the things that bothered me in this vacation were the following:
First and most anoying - the cleaning lady - a short haired sneaky woman which stopped replacing the towels in our room after the first few days. Also i should mention the towel combination was never the same... it changed with each passing.. 2 long towels, 2 hand towles, 2 feet towels was the standard, but we got the full combination only for 2 days.. there was always at least one missing... Not to mention she failed to notice that there was no more toilet paper... we called her up and she acted like she spoke only bulgarian.. which.. both me and my girlfriend do not speak or understand. She looked very angry that the towels that she had not changed for at least 2 days were on the floor for her to understand that they must be changed and baffled something in her own language. It was obvious she wanted some little attention to do her job properly, which she got after she also changed my bed. About the toilet paper i had to take matters into my own hands and got that myself. Didn't want to bother playing mime with her again..
2. bracelet replacement = i had a rash underneath the all inc bracelet and asked for it to be replaced.. The girl at the reception stared at me and told me "it's going to cost you" like i was just changing the bracelet for fun.. After she saw i was serious and didn't care she told me i did not have to pay but both me and my girlfriend were already mad as she had gone to get the wallet from the room and we payed her anyway as a positive protest :))) and showing of not giving a ****...
3. asking drinks at the bar and getting pankes, roast pork or whatever the special was so anoying... you had to stay in quite long lines of people. It's like the staff were just trying to find a way for the tourists to get served in a more difficult way so they would not come again at some other time...
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- Also Known As:
- Lilia Hotel Golden Sands, Bulgaria - Varna Province