We have never been abroad before so this was our first time so we didnt read any of the reviews i wish we had done now .When we arrived we got off our coach went into reception where there was a pool of water i tried to tell several members of staff but no one seemed to care there wasnt even a wet floor sign.We signed in and went to get into the lift which said it could hold up to 6 people you would have been lucky 4 at most we got to our rooms to find they were very basic we unpacked and i went to have a wash to find our towels had large holes in them.Later in the day we went and had a look round the hotel the staff didnt speak or smile just rude but i dont blame them i blame the management they had little or no training and didnt now half the time what they were doing,as the week went on it didnt get any better.There wasnt any entertainment over the weekend and when we did have some during the week it was poor but not the boys fault.We couldnt go in the pool until late sunday and then they didnt want us to use it.when we did use the pool there were only40 sun lounger and about 4 tables to sit at there were no parasols we were told to go into town and hire one if we needed one the hotel holds over 200 guests that it just can not cater for.The food was bad we went ALL INCLUSIVE but went out most night to eat, there wasnt enough dining tables and chair for all the guests so you felt as if you had to rush just wasnt good enough.The resort itself is breath taking with golden sands and blue seasim glad we went with friends or the holiday wouldnt have been very good and thanks to the friends we made.while we were there several people had accidents by walking into the glass door because there are no signs and you cant see them with the net curtains over them.
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- Also Known As:
- Hotel Zdravets Golden Sands, Bulgaria - Varna Province