We stayed there for a week, in august 2011 and we were very dissapointed of the services of this hotel and what they had to offer in an All inlucsive light package.
First of all, the food was terrible and very very poor: every day the same food. It would have not been a problem if the food would have been tasty; the soups were made from previuos day lefties, and had no taste at all; terible coffe, terrible second plate, and not so many things to choose from.
For example at lunch time you have 5 plates to choose from :one with salad, one with appels as desert, 2 with pasta and one with meetballs -- and this was almost everyday the same.
I was so surprised when I asked for a glass of water (which I think was from the sink coz the taste was a bit strange, but I am not sure), and they served me in a REUSED disposable plastic cup. Meaning after the cups are used, they rinse them with a little water (without detergent), and reuse them several times.
The room cleaning was even worse: they never remove the dust in 7 days since we were there, they changed the towels only once , the bathtub was never cleaned with detergent (just water).
What I liked was the staff from the kitcheen and recepption desk - very friendly and polite girls and boys, always have positive attitude. Also the rooms are very big, a confortable bed, but a very small tv.
I dont recommend this hotel and defenetly will not go there the second time.
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- Also Known As:
- Hotel Mak Golden Sands, Bulgaria - Varna Province