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“Excellent Hotel Back Next Summer”
Review of Laguna Park Hotel

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Laguna Park Hotel
Ranked #13 of 220 Hotels in Sunny Beach
Certificate of Excellence
Birkenhead, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Excellent Hotel Back Next Summer”
Reviewed October 6, 2013

Just back and already booked for next summer .We were on the 3rd floor room A44. Room was a family room always kept spottless by the cleaners whom were very polite and cheerfull .Always found plenty to eat in the restaurant with varied meals. Grandson fussy eater but he always found something to eat .there was a small kiddies area with chicken nuggets pizza pasta potatoe
balls grandson helped himself. Pool area busy but always fund sunbeds and kept very clean.Bar
staff excellent also animation team and kids club.Well done everybody.
ps BALKAN HOLIDAYS extra 5% discount as a returning customer

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank david w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,313 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (330)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 5, 2013 via mobile

We went on the 9th September (couple in early twenties) couldn't fault this hotel it was amazing, cleaners came everyday and made our bed and changed out towels they really deserve high praise amazing ladies.

The location of this hotel was ideal close to the beach, the main shops, and the bars although far enough that we didn't get disturbed at night time.

Rooms were all we needed shower was amazing only thing we would have changed was there is 2 single beds instead of a double.

Service was very good staff very friendly and helpful, although at night time only one bar staff so there was waiting times for a drink. (Saved us from a hungover though)

Value for money was very good the food was excellent my boyfriend is very picky and even he had a full plate every night.

The animation team were also great with kids and adults they kept everyone entertained during the day and provided excellent shows at nighttime, this is a ideal hotel for couples and families alike very central to everything you need. The nightclubs are brilliant as well we went out one night (too hungover to do it again)

Overall this has been the best holiday I have ever been on and Bulgaria is a lovely place to visit so clean and the people are so friendly despite what we heard before we went.

if I could change one thing about my holiday it would the dates I went I would go a week earlier as it was cloudy our last few days but the excursions kept us busy, I would also change the length of time I stayed from a week to 2 weeks.

I will defiantly be back to laguna park and Bulgaria :)

the best tip is to visit khans tent best excursion and value for money there is.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kir3ty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 3, 2013

We have just got back from 2 weeks at Laguna Park and has the most wonderful time.
There where 13 of us in our group a mix of family and friends with 3 children and a 8 month old baby. The hotel was extremely clean the maids work really hard to keep everything spotless. Food in the hotel was good an there was something for everyone we all certainly ate and drank plenty. The ladies of the group had a full Turkish massage spa day in the hotel which only equated to £50 and this was a highlight for us so relaxed and ready for the 2 week holiday. All staff at the hotel were helpful and polite they work such long hours and made our holiday very easy and relaxed always with a smile on their faces. Thank you to everyone at Laguna Park we will be back next year xxxx

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kimg1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 3, 2013

This was our first holiday abroad. My boys are 10 and 8 they absolultly loved it. Spent most of the time in the pool which was very clean. Area around the pool was hosed down daily and sun loungers cleaned every morning. All staff were very helpful. The animation team were FAB they really made our holiday. Lots of activities to join in with throughout the day. There was a variety of meals at meal times and snacks available from 10am-9pm. Our room was very clean and plenty of room. The cleaners were always very pleasant. We enjoyed this holiday very much and met some lovely people. We are booking again for next year for defo.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leekelhodgy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hessle, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 3, 2013

We arrived around 4.30am and were quickly taken up to our room by a very helpful bell boy telling us about the hotel and where different things were. We were told the restaurant was still open for us but the food was cold so we made do with a coffee.

We were really suprised when we saw our room, there was 3 of us, all adults and were expecting to find a camp bed or such like as the third bed but there was a staircase taking you up to another level with twin beds, a large bathroom, seating area with tv and a good sized balcony. We were to be very grateful to have that second bathroom as the one we had smelt awful, coming from floor drain. Into our second day it made us feel quite ill, so we spoke to reception and they sent up the chambermaid to spray it, it helped a little bit but by the next day it was as bad, we kept the door shut with the fan on and with the maid spraying we coped, as we didn't want to be moved into a smaller room. The other smell was from the horses that were positioned just below our balcony, we were glad when the season started to wind down as there wasn't as many and we were able to sit out there.

It is a good family hotel and there was lots of children! even though the schools had gone back, so it was quite noisy.
The food was okayish, it would have been alot better if it was hot, I usually found something to eat. I tried to get tea from the table in the lobby bar a couple of times but I must have timed that badly as the water was cold both times. It was hard to get seats in the lobby as this was where everybody sat trying to get wifi with there mobiles and where people were waiting to go home.

The hotel is in a good position right in the middle of Sunny Beach, and there are some good singers in the bars in the area. We enjoyed our trip to Nessebar, very picturesque, and loved our night out in Khans Tent, great food and entertainment.
Overall, glad we went, the weather was pretty good till the end of the week when most things were shutting down anyway. But probably won't go again.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Car0l8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Londonderry, Northern ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 3, 2013

We stay at this hotel from 2/9/13 - 17/9/13 and I have to say that this hotel was fantastic. Everyone was very friendly and always had a smile on there face. The bar staff were great always happy and chatty. My son who is 6 years got on great with Alex (barman) who always stopped and talked to him, the day we were leaving he also bought him a small toy car to say goodbye.

Rooms were cleaned everyday and fresh bed linen and towels were also provided. If your towels weren't on the floor they didn't change them. We had a twin room which had 2 single beds pushed together & a sofa bed for our son. The balcony was spacious with two chair, a table and a clothes dryer. The mini bar in our room was always stocked and if anything was used it was replaced and a bill left.

Food was good, they definitely catered for everyone and if you couldn't find anything you were definitely far to fussy. Choice of fish, chicken, beef everyday. Two different soups provided at both lunch and dinner. Snack bar served pizza, hot dogs, toasties & ice cream from 10am-6pm which was handy for a quick snack between meals.

The animation team were fantastic T-show (Tihomir), Kris, Monica, Flo & Eva. They were always out round the pool interacting with both children and adults. Different games to play everyday. The night time shows were good a lot of thought & planning went into everything they did. My son loved the club dance and still performs it at home.

We made some wonderful new friends (Scottish & Welsh) who we can't wait to see again - you no who you all are!! :)

Would definitely recommend this hotel and seriously don't listen to all the bad reviews this hotel is A+++ and is worth a visit. Can't wait to get back next year for another fantastic fortnight.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AndyLouise2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirkcaldy, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 2, 2013

We are just back from Laguna Park and had amazing time defo booking up for next year. Animation team are amazing, they work very hard to make sure everyone has a great holiday, join in the fun and games best way to get to met new friends, my girls age 11 and 9 are missing them already. Foods is nice always something for everyone, snack bar is open 10am till 9pm toasties, hot dogs pizza and ice cream. Bar staff work very hard and always have a smile for you, dont be rude to them they have a hard job. Cleaners done a great job too. Free wifi was a bit of hit or a miss but you could pay to get it in your room, but whos comes on holiday to sit on the internet for the whole fortnight, but its cheap if you want too. We had great weather and met some lovely people. Please remember the staff work very long hours for rubbish wages be nice give tips that what they relay on. My family and I cant wait to go back next september. Missing you all Eva, Kris , Flo, Monica and Tisow (Tihomir) thanks for making our holiday full of great memories, also to our new Welsh and Irish friends x

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jaksjohn2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Laguna Park Hotel

Property: Laguna Park Hotel
Address: Sunny Beach, Sunny Beach 8240, Bulgaria
Location: Bulgaria > Burgas Province > Sunny Beach
Amenities:
Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in Sunny Beach
#11 Luxury Hotel in Sunny Beach
#20 Family Hotel in Sunny Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Laguna Park Hotel 4*
Number of rooms: 365
Official Description (provided by the hotel):
Dear valued guests We are happy to announce that after the new hotel Aqua park, functioning from season 2016, now, for season 2017 we'll surprise our guests with finishing the renovations of all the rooms in C block and some partial renovations in the lobby areas. This is a process of renovation, which we have started 4 years before, and each year we have been renovating different parts of our big hotel. We are doing our best to welcome our future guest in a new environment, which we all hope will be highly appreciated by you. For Summer season 2017 we are working on new surprise to our valuable guests - enlargement, renovation and redecoration of our restaurant area. You'll find it more spacious, more convenient, and offering more delicious and tasteful food and drinks to you. We are sure that we'll continue to surprise you with lots of positive changes in order to provide you with an exceptional holiday experience in our hotel! Our team is already looking forward welcoming you in Laguna Park here in beautiful Sunny Beach. Warm regards Your Laguna Park Team Laguna Park hotel is centrally located in Sunny beach resort, close to the beach and within easy reach of all the resort amenities. This well-maintained and spacious hotel offers modern and comfortable rooms, a relaxed and friendly atmosphere and a selection of on-site amenities and facilities. The hotel offers a friendly, relaxing atmosphere and a newly built Aqua park with entertainments for adults and children. By the pools we offer refreshing drinks at the two pool bars. Our guests have at their disposal a main restaurant, a new snack barand thematic restaurant, and a lobby bar. The Laguna Park is a popular choice for families and couples looking for good quality accommodation right in the heart of this lively resort. A rich animation program is performed by a very enthusiastic team of animators. There are a great variety of shopping and entertainment facilities nearby. ... more   less 
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Also Known As:
Hotel Laguna Park
Laguna Park Sunny Beach
Laguna Park Hotel Sunny Beach, Burgas Province, Bulgaria

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