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“Quality Hotel in a Quality Place!”

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IBEROSTAR Sunny Beach Resort
Ranked #6 of 221 Hotels in Sunny Beach
Certificate of Excellence
Reviewed June 15, 2013

Me and my girlfriend have just arrived back from Bulgaria today and were really impressed with this hotel.

The layout of the hotel was really nice and it is certainly one of the better looking hotels in Sunny Beach. The rooms were nice inside and also rather big and regularly cleaned - towels were also replaced. You can pay to keep your room on if you have a late flight if the hotel is not fully booked, we did this with no problems.

The pool area was fantastic and the entertainment staff were quite good - twice a day the entertainment and waiting staff do some sort of crazy dance by the pool which is quite entertaining. Plenty of activities to take part in too though we didn't do this.

In regards to the food - it was actually quite good though we chose to eat out every night as Sunny Beach is cheap. However we had breakfast and lunch in the hotel and there was quite a lage selection of food available.

The bar was actually very good - the beer was good but I would have preferred Zagorka to Kamenitza on draught. The cocktails were fantastic and the vodka was easy to drink. Apart from alcohol they also serve coffees and soft drinks ect. Overall the bar was great.

All the staff were fantastic too! Highly recommend this hotel! Location is also very close to the main bars on the strip and also near the beach.

***TIPS FOR SUNNY BEACH***

1. DO NOT BOOK THE THOMAS COOK BAR CRAWL! IT IS A RIP OFF AND THE DRINKS WILL COST MORE THAN THEY DO AT HOME! Phil the Rep will claim in the welcome meeting that it is for all ages, entry to Iceberg will cost you 25 lev alone and that drinks are cheap. All of this is lies. The average age on the excursion was about 20 (my age) so we weren't bothered about the average age being young but two drinks cost roughly £7 and the reps were rude when a group of us complained (we are all taking this further). Additionally entry to Iceberg can be bought for 7 lev in the resort which gets you an unlimited free bar for an hour and also entry to the party boat! Look for the PR's next to the mini theme park across from Mexo beach bar!

2. If you are looking for the best food in Sunny Beach at the best prices then head for The Condor Bar, the food was simply amazing and the prices were dirt cheap. They serve a great variety of dishes too. The Condor Bar is popular with forum users and was highly recommended for quality and value. Drinks were rather cheap - a double measure of Bulgarian vodka was 1 lev (roughly 43p) and a pint of Zagorka (the best Bulgarian lager!) worked out at about 80p. Four courses and five drinks cost me and my girlfriend 35 lev which google tells me is around £15.20! The staff are also very professional and the layout of the place is very well designed and looks brilliant. This bar is literally a five minute walk from the Hotel if you leave from Reception A and walk in the direction of Disco Mania and Flower Street (there is also the added bonus of no PR staff to bother you if you choose this route) - however you can also access it from walking up Flower Street and walking to the left beyond Disco Mania but this will take you longer. We recommend this place to anyone!

3. DO NOT TAKE A CHERRY FROM A GYPSY IN THE STREET! We were told that tall and built guys dressed in black will come out of no-where and make you pay up to 100 lev if you refuse to pay!

4. Disco Orange Paint Party = brilliant! :)

Room Tip: Try and get a high floor!
  • Stayed: June 2013, traveled as a couple
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11  Thank TheDuffyBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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724 - 730 of 1,433 reviews

Reviewed June 13, 2013

We have just come back from a weeks stay at the Iberostar ,can only describe the place as fantastic.The food was excellent,lots of choices and most nights we ate to much :).The rooms are huge and kept spotless by the army of cleaners.The Hotel has 2 main outdoor pools and a childrens pool all lovely and clean.You can get free poolside drinks all day if you are all inclusive and food between 12 and 4 .
The hotel is situated just off the main drag which is quite noisy but you cant really hear much on a night time.A must visit place is Nesebar , you can walk down the beach or catch a bus for 1 lev.the walk is about 2 hours,and takes you thru a nudist beach which aint pretty.
We had a great time,everything is so cheap, beer in some bars is 50 p a pint.Would definately go back here.

Room Tip: We paid a little extra for a sea facing room,well worth it
  • Stayed: June 2013, traveled as a couple
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5  Thank Heedtheball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2013

As above,

I am 27 and my partner 23

We went last year and went again this year for 10 nights.

On arrival (2am) it was a fast check in, our bags were taken to our room and they had some rolls, cold meats and drinks ready for us if we wanted them.

As usual the hotel is lovely and clean. (I consider myself fussy)
Lovely food and VERY hard working chefs. The restraunt caters for every taste.
You can also get omlettes freshly made in the morning aswell with your choice of fillings.

The Pool/ outside bar

The pool is lovely and clean with plenty of sun loungers. We never struggled for sunbeds any day and we were heading out about 8am.

Plently of choices for fizzy drinks/cocktails and the usual local beer on tap which you pour yoursel.

My only gripe was the fizzy juice machine went flat everyday as their was not many bar staff to be able to change it quickly it was only for an hour or so but again nothing worth complaining about.

The Animation Team - OUTSTANDING

Siso, Vladi, George and the other lad and all the girls work SOOOOO hard. I cant say this enough they do EVERYTHING they can to keep everyone happy and were their about 13hrs a day.

Siso even remembered us from last year.

The Rooms- VERY clean

TV, nice bathroom ect

On arrival we got a bottle of wine, towels and flowers made into a loveheart on the bed, some chocolates wrapped up in a parcel and a personalised note to say welcome back this was a nice touch.

Nice an comfy beds, decent sized friday and they give you 2 x 2 litre bottles of water every day to keep in your room.

Everyday the maids would leave us something made out of towels, elephant, snail, chicken ect really funny.

Nightlife

Whatever your into its their, weather its a quite bar, clubbing, stip club or just going shopping.

We did a bit of everything minus the strip club haha.

I give it 10/10

1 downside was their was ALOT of German tourists who can be rude at times but its just as funny to be rude back. Not in a bad way if that makes sense. More funny than anything.

ALOT of old folks which is not a downside for us but might be for others.

Room Tip: We had Building B - 2616 and it had a EXCELLENT view of the pool an the stage - Also it got the even...
  • Stayed: June 2013, traveled as a couple
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5  Thank Connor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2013

This was our fourth stay at this hotel and fifth year in Bulgaria, it is absolutely brilliant and so is the location. We stayed between 25th May and 8th June. Unfortunately the weather wasn’t great on our second week but that’s the gamble you take by going early season (but this is the first year in five that it has been bad on always go the same two weeks), But we still had an enjoyable and relaxing time and never hardly saw our son aged 11 thanks to the Brilliant and Hard working Animation team Pavel, Siso, Vladi, George, Bibi, Moni, Alex, Vicky and Radey with lots of games: shooting , darts , mini golf, archery, aerobics, pizza/cookie making.

The Hotel is always being cleaned and your rooms are cleaned daily, You don’t really need to take loads of towels with you as you can get pool towels at a £10.00 or 20 lev Deposit per towel which you can change daily and get your deposit back at end of holiday (as long as you don’t lose them).

There is plenty of food choices for breakfast: eggs – boiled, scrambled, fried and omelets, beans, bacon, fried bread, bread, tomatoes, cheese and the sausages, waffles croissants, pancakes.
lunch and dinner: salads, cold meats, soup, bread, freshly cooked meat, a few different dishes in sauces, chips and pizza. The snack bar has a hugh variety too: pizza, salads, hotdogs, burgers, ribs, chicken wings, baguettes, toasties, spaghetti bolognese and carbonara .

The beach is just across the road and over the bridge and there are plenty of shops (they get repetitive but may get a better deal in a different shop)

We are defiantly going back next year and cant wait.

  • Stayed: May 2013, traveled with family
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3  Thank JONERDSR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2013

We arrived early pm Sun 2nd June to a very wet sunny beach but upon arrival at the iberostar we were very quickly booked in, no messing around filling in forms etc.We were offered food and drinks straight away and given key to our room on 7th floor overlooking pool.The room was immaculate and very spacious with a new carpet we were greeted with a bottle of wine and chocolates in the room.We went as a group of 4 and our friends were given the room next to us.The food in both the resturant and the pool bar was very good you had to be a very fussy eater not to find something to your liking so dont be put off by some of the negative reports on this site.Drinks were also good with a range of cocktails on the all inclusive not available in all hotels.All staff are very friendly and there are cleaners around every corner even at 3.30 am when we departed.The hotel is very central and you can walk out and see lots of shops etc very close by and the beach is only 6o metres away.A good choice !!

Room Tip: Ask for a room on 7th floor overlooking pool.
  • Stayed: June 2013, traveled with friends
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4  Thank Chris h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2013

1st 8th june allinclusive for 1 week arrived 2am 5 min check in coffee rolls and cold meat were available . room was large with bath shower good size tv 2 English channels both news. rooms cleaned and towels changed everyday plenty sunbeds food breakfast only thing hot was fried egg or omelette the rest was warm at best lunch not much better burger pizza hotdog chips at bar ok restaurant warm again dinner 2 times wife had meat 2 times upset stomach over all food poor. kids well looked after by kids club night entertainment 830 kids 930-1030 adult was ok 3 lev game of pool £1.50 a bit much we got late check out 12 till 4 60 lev 12 till midnight 100 lev about £50 over all clean room good service poor food for 4 star ps plenty clothes bargains f perry boss etc 25 lev per t shirt lambert butler 5 lev for 20 /55 lev airport 200 hope this helps

Room Tip: if u don't have pool view go high floor sea views there is 3 lifts so u don't wait long
  • Stayed: June 2013, traveled with friends
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3  Thank alan k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at IBEROSTAR Sunny Beach Resort, responded to this reviewResponded June 10, 2013

Dear Guest,

First of all we would like to express our gratitude for your recent visit at our IBEROSTAR Sunny Beach Resort and for dedicating your time and effort to write this review. We are glad to may learn from your experience and take your vision into account to achieve maximum adaption to our guests’ needs.

Please receive our most sincere apologies for not fulfilling your expectations related to the quality of drinks and food. We will certainly take in consideration all your comments in order to improve. The responsible persons of the gastronomic department and the maître are informed and revising the procedures so that they will be completely in accordance to our demanding quality standards. We do our best to offer our guests the opportunity to enjoy the rich and traditional recipes from the Black Sea in our restaurant which is run by chefs of great recognition who only use products of prime quality.

On the other hand, we are happy that you could enjoy the efforts of our housekeepers and found that your room was kept clean at all times; It is also very enjoyable to read you felt comfortable in the room we allocated you in as our main goal is to provide comfortable and spotless accommodation in unbeatable locations and we thank you for letting us know you were satisfied with yours.

Moreover, thank you for your mention about our Mini-Club where children become “the kings of the hotel”; we are delighted that you high lightened this and that you found that our little guests are very well looked after.

Last but not least we are grateful for the nice comments related to our staff, it is satisfying to see that we achieved our main goal, being that our guests feel welcome and enjoy our desire to serve them.
We hope that your stay was as pleasant as it could possibly be, and we would be enchanted to may accommodate you again in the near future.

Friendly Regards,
Online Reputation Manager
IBERSOTAR Hotels & Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2013

We stayed here last week in May.great place to stay.very very clean and tidy .we went all inclusive so at the mercy of the chef.the food was really good.breakfasts especially.lots of choice.only ate out once,that because on day out.only a couple of nights we struggled to make a decent meal,but there was lovely salads and desserts ,cheeses etc.all in all a very enjoyable stay.in a great resort.

  • Stayed: May 2013
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5  Thank michael m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about IBEROSTAR Sunny Beach Resort

Address: Sunny Beach, Sunny Beach 8240, Bulgaria
Location: Bulgaria > Burgas Province > Sunny Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Sunny Beach
#4 Top resorts Hotel in Sunny Beach
#5 Spa Hotel in Sunny Beach
#6 Luxury Hotel in Sunny Beach
#10 Romantic Hotel in Sunny Beach
Price Range: $93 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — IBEROSTAR Sunny Beach Resort 4*
Number of rooms: 630
Official Description (provided by the hotel):
The IBEROSTAR Sunny Beach is a hotel that’s full of facilities and services to guarantee the holiday of your dreams next to one of the best beaches on the Black Sea. It features a spa area with a sauna, hammam and Turkish baths, free Wi-Fi, beauty salon and hairdressers, fitness room, Miniclub (ages 4 to 7), Maxiclub (ages 8 to 12), and Teenieclub (ages 13 to 17), tennis courts, water sports, children’s playground, workshops for children, and entertainment for all guests. What’s more, there are seven pools to choose from, one of them with a fun blue octopus that shoots out jets of water. Rest is guaranteed at the Sunny Beach hotel. Its 630 rooms and suites are spacious and perfectly equipped to enjoy the comfort you’re looking for while on holiday, both for couples and families with children. And, finally, the gastronomy is another of its main attractions. The Sunny Beach hotel will allow you to sample Bulgarian, Mexican and international cuisine at its three restaurants and you can try all kinds of drinks at its four bars. One of them is the Wiener Cafe Amadeus which has the ambiance of the most exclusive coffee shops in Vienna. ... more   less 
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Also Known As:
Iberostar Sunny Beach Hotel Sunny Beach
IBEROSTAR Sunny Beach Resort Burgas Province, Bulgaria

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