I came here as a group of young 20 something’s for a fun week in the sun, after much deliberation over reviews we decided to book based on cheap prices and good reviews on the rooms.
I'll break my review down so hopefully you can take out the bits you are interested in.
Rooms - Brilliant, clean and modern, the room was spacious, well furnished with comfy beds and the sofa bed was absolutely fine, exactly what you would expect. Clean sheets, lovely cleaners, we got fresh towels 3 times in one week with no charge! Properly cleaned the room too, mopped the floors. The bathrooms are brilliant, HUGE bath and shower, really really impressed.
Bar and Restaurant - Brilliant - Julie is a god send, so friendly and such a hard worker. Always a smile on her face and keen to greet you, Restaurant staff, Mary, Nadine, Rudy all lovely and polite and the food was actually really good! Not as cheap as the sea front but still well prices.
Location - For us, this wasn’t ideal, yes it is 3 minutes to the beach but if you are here for the nightlife it is no less than a 25 minute walk. Yes on the way you do pass some bars etc but the main strip is far. We walked every night, as we enjoyed stopping on the bars on the way but do not be fooled by being 'close to the promenade' you are.. but this isnt the main strip by any means. Before 10pm expect to pay a 15lv (£7.50 taxi) to get out after then out and home is no less than 30lv (£15) It was good to be close to beach, and right next to large supermarket (although hotels is more than sufficient) but some people could find it a chore being so far from the nightlife. We dealt with it, and quite enjoyed the sobering walk home... but would have liked to be a little closer.
Pool area - Pool is huge but quite cold but not too bad, not nearly enough sun beds but a huge grassy area we all just layed on with our towels each day which was fine. Good sun and in afternoon slightly covered by the big tree but move with it, there is sun until at least 7pm if you are a die hard tanner!
Staff - This seems to be hot topic on here, the receptionists. Yes the blonde girl who checked us in had absolutely no customers service skills but she wasn’t outright rude, but non responsive with no charisma! The other two brunette women were again ok, but dont expect them to ask you how your day is going! Now the one to watch out for, and the part I was extremely shocked by was the security guard. One of our friends went to jump in the pool, there was a broken area of the pool which he caught his foot on, which he actually injured, but this catch caused some of the white slatting of the overflow area on the pool to pull up. Being in our 20's, obviously said security guard decided he could make a quick buck, he came over, chest puffed out in an extremely intimidating stance and demanded that my friend pay 40lev to fix the already broken pool which had caused the injury. After some polite debate, said security guard frog marched him to his room and forced him to hand over the money.. To him. Not the hotel, to him. He was later seen laughing putting cash in his wallet at the reception. Another night we all came in around 2am, silently so as not to incur the 50lev fine for making noise after midnight and he, quite intimidatingly followed us to our rooms just inches behind to make us all prove we had a key?! He was the only problem of this hotel and may well not bother any families but caused a real irritation to anyone under the age of 35 who he felt his purpose was to eagle eye and try and intimidate and get money out of.
All in all, good hotel, good rooms, amazing bar and resturant staff, brilliant 24 hour shop very well priced, good location for the beach, not so good for the nightlife and horrible security guard.. I probably would stay again just for Julie on the bar and the quality of the rooms but wish it could be moved closer to the main strip!
P.S Club Orange Neon Paint night - AMAZING. Get the deal for Room 2 free bar and on to Viking also. Candy Bar and Bounce good music if you're into it - enjoy!
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- Also Known As:
- Poseidon Apartments Hotel Sunny Beach
- Poseidon Apartments Sunny Beach, Burgas Province, Bulgaria