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Sun City Hotel
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Reviews (71)
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All reviewssoupsthe main stripvisited bulgariaminute walk from the beachpool barcleaned dailyfantastic hotelgreat holidayreception staffbarmanentertainmentchipsbarsloungerscleaners
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Reviewed September 29, 2013

I have just come back from Bulgaria after staying at sun city. Hotel was clean, food was horrendous and if you we're English, the staff were ignorant and didn't make you feel very welcome, in fact whoever says Bulgarians are helpful and friendly then I disagree. One good point about the holiday is you don't get harassed too much when shopping etcs

Room Tip: All rooms seem to be ok
  • Stayed: September 2013, traveled with family
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2  Thank Tyler J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2013

I'll be honest, me and my friends had an ace holiday in Sunny Beach.
Although, the second day at the hotel me and my friend realised that our cameras out of our bags had been STOLEN. That day only the cleaner had entered our room and the rest of the time we made sure that our windows and doors were locked.
When we questioned the receptionist, she tried telling us that the cleaner hadn't been in our room that day, which was a lie because our beds had been made and fresh towels had been laid out. We went to the police station and reported it, me and my friends didn't get our cameras back. But if you stay at this hotel make sure you tell them, No cleaners allowed in your room, collect your own towels and toilet roll and be present if you want your room cleaned.
This is a genuine rating, so please...Don't get robbed like us.
But I will say this, the hotel is really nice other than that incident.

  • Stayed: August 2013, traveled with friends
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4  Thank Bev R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2013

hotel was ok if booked three star it is.we got there very early 6.00am so 5 poeple no help with bags into hotel the security guy in black jacket white shirt black jean and black trainers with same things on for two weeks we seen he use go in male toilet clean his cloths the one he is wearing because the room we were can see everthing who come who goes .anyway we got there and give the hotel voucher no room till 2pm we said what today is 19/7/13 we said today is 20/7/13 we flew last night on 19/7 no the security guy with same clothes everyday took the clock and throw on table saying today is 19/7/13 so rude that was and reception was so rudest woman i haver ever met no smile and she was in night dress no room till 200pm wait outside we said no we got our bags the security keep smoking one after nither.they just spolit are holiday .so we had wait but the manger come at 10 am and seens and she said i give you two rooms at 11am that was nice off her .the food is same every day chicken/pork you just get feed up same thing the beer was weak the guys in the restaurant were very good and ana maria she was good and krassimir he always had smile and his brother they were very good the bar man never smiled beer he just pull the beer and put on bar no thank any thing else sir just wont anything .but this hotel is for germans/hollaland/russia no english and they were drinking from 10.am the towels were left 24/hours so no sunbed and the manger off the hotel/and his friend or partner who look the the guy film casino with big nosie want if look at you i said hello no so many times in bar he wont say hello so stick up guy manger we went turkey last year the manger will go and talk to every guest how are you everything ok any problem here so stick up here it was we got your money now so body is bother here were you from so i would think twice

Room Tip: they will give any room when you checking in like bottom room was right pool eveyone is watching we book the pool view and third floor when booked holiday and we did put a requist when got there no they wanted to give us first floor we said no but after three days we got it they puts in apartments other side off hotel so ask for what you want
  • Stayed: July 2013, traveled with family
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1  Thank modi64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2013

Pro's and cons to this hotel really-
Pro's: hotel rooms very clean and comfortable, maid service brilliant.
Had ground floor room which opened out to the pool.
Germans were putting their towels out at 10PM and sometimes not using the pool until 2pm the next day. The hotel sorted this by removing all towels at midnight.
Pool really nice.
Good location for the beach and party area of sunny beach.

Cons:
Not many of the staff spoke or understood basic English- or did but refused to use it! The main lady on reception is quite simply the rudest women I have ever met in a hotel- unhelpful and pulled prices from thin air about extending our stay in our room etc- which were very unreasonable.
The food wasn't great, in fact some of the meat I didn't even know what animal it was.
Breakfast awful.
Didn't have children with me this holiday but if I did they would of lived on chips and Icecream.

I'm a big believer in u get what you pay for- owe er manners cost nothing!

  • Stayed: July 2013, traveled with friends
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4  Thank Steven H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2013

hotel good food ok,drinks not as advertised the white wine was only at one bar and it was also warm,the beer was ok but very weak. quite a lot of guests left towels on sunbeds 24 hours! which we have never seen before in 30 years of traveling.

  • Stayed: July 2013, traveled as a couple
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2  Thank westlynnbloys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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