If you like Blackpool and the sun then this it the place for you. Hotel in need of major refurbishment. Needs to have hygiene certificate looked at.
Food was appalling I've travel to some very backward places but this takes the biscuit.
Basic hygiene not followed with food prep. Staff handling food wore not protective clothing I.e apron, gloves etc. food only Luke warm. Salad looked like it had just had more added to it and what was left was served at breakfast.
Choice was none existent. I have a lot of food intolerances but have always managed to find something to eat where ever I have stayed before.
Don't bother upgrading to half board, eat at Friends hotel and pub across the road.
If you like cherries then you'll be ok for dessert that's if you can beat the polish and Russian to them. Kiwi was bought out one day saw one man come back with 10 on his plate there was only him and his wife!!!!!!!
Rooms were not cleaned bin was emptied and towels changed only if soaking wet having been used to mop bathroom floor after shower.
Got used to getting t roll from trolley as weren't always replaced.
Waited 2 days for extra pillows.
Reception staff very rude at times. But must say security guard who had to escort you to your security box every time you needed something was always polite and pleasant.
Tips. Wear decent shoes when walking around resort some paths look like a giant mole has been burrowing. Pack an umbrella rip off on beach you have to pay for sun beds and umbrellas daily.
If you like cheap larger and cocktails you'll love it and there are an abundance of Macdonalds and Subways so you wont't go hungry or thirsty.
All in all you probable guessed wont be going back which is a shame because it looks as though it was once a very nice area. Needs lots of money and forward planning and Hygiene and health and safety updates.
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- Also Known As:
- Hotel Ivana Palace
- Ivana Palace Hotel Sunny Beach, Burgas Province, Bulgaria