Just returned from Ralitsa 4 Superior Ultra All inclusive.
This was our forth time at the Ralitsa Superior, I have apreciated a lot the Landscape.
Year by year the quality of all services decrease and the new staff is less educated, polite...
It's probably easiest also for me to give a list of good and bad points!
Albena is a pretty resort, it's in the middle of the forest, there is a nice green area.
The best thing about the hotel was the pool.The hotel had 3 lovely pools which were never too busy and other 3 pools from Ralitsa 3 that can be used.
The hotel provided free loungers on the beach which again were plentiful and the beach bar down there was part of the Ultra All inclusive so you didn't need to go back to the hotel for lunch or spend extra on the beach for ice creams and drinks.
Even if the rooms were cleanead corectily our toilet and room smelt of mouldy from first day.
Also at the first floor the hall smelt of mouldy.
The family that who had to accoomodate 4 person (2 kids) in one room it's very hard. Very Small rooms in the new buiding.
I don't like to eat meat and struggled to find enough variety/fresh each day.
With a few exceptions the bar staff were rude & either unwilling or unable to deal with simple requests for drinks in english.
Many of the bar staff didn't know how to make cocktails from the list.
The hair dryer was brocken - they did manage to fix that
Damaged plugs sockets, can cause electric shocks, - they did manage to fix that. (pay attention for kids)
Poor internet connection
Almost identical food every day
Unespected insects in our room.
Overall I don't think I would reccomend this hotel and I don't intend to return back.
- Official Description (provided by the hotel):
- The modernly built family Primasol Ralitsa Superior is quietly situated at 800 meters from the beach in Albena. The hotel has 2 main buildings - a 6-floor building and a 5-floor building. The 246 rooms and apartments are air- conditioned and modernly furnished. Guests can rent out a fridge and a safety box at the hotel's reception. The Primasol Ralitsa Superior offers All-inclusive Plus services. Beverages are available from 10 till 23 o'clock. A sunshade and 2 beach chairs on the beach are included in the room rate. There are 3 outdoor and 1 indoor swimming pools with a Jacuzzi area as well as 3 children's pools. The Spa Center in the hotel consists of 12 treatment rooms, offering a variety of massages and treatments, a steam bath and a fitness room. Buffet restaurant with a terrace, a bar, 2 a-la-carte restaurants, a lounge and a lobby bar are also located at the premises of the hotel. All guests staying at the hotel receive free entry and access to the water attractions of the adjacent aqua park Aqua Mania (from 1st of June till 15th of September). Rich animation program is offered six days per week. The Primasol Ralitsa Superior offers a shuttle bus from the hotel to the beach restaurant Rai where guests can enjoy lunch. Free Wi-Fi at 1 Mbps is available in the hotel lobby and public areas. ... more less
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- Also Known As:
- Ralitsa Superior Albena