The rooms were clean & quite a good standard. The food was based on east european cultures & part cooked/cold when served. There was no organisation & fighting in queues for food. Tables were piles high with dirty dishes & staff had to be asked several times to clear them. The staff were unhelpful, shugging their shoulder when asked a question and smoked / cleaned areas then didn't wash their hands before service food/drinks. The pool was not cleaned, apart from the day before we left when a rubber scrapper was used to descale the sides while we were in the water, had loose tiles both in & around it and the bridge was broken, this was eventually closed off near the end of our stay. This is the worst holiday I have encountred, the term 'All Inclusive' should be removed as the staff tried to stop service prior to the published times.
- Official Description (provided by the hotel):
- The All-Inclusive Magnolia Hotel is situated on a green slope in the upper part of Albena, about 1,300 meters from the beach. It provides 340 well-furnished, air-conditioned rooms with balconies and great opportunities for recreation, away from the noise and intensity of the central parts. Safety-box and fridge can be rented at Reception. There is a main buffet restaurant serving a variety of local and international cuisine, lobby bar, snack bar and pool bar where guests can enjoy refreshing drinks. Guests can enjoy thematic and barbecue evenings and live-cooking throughout the week. Lunch is also offered on the beach at Dorostor Restaurant. A sun umbrella with 2 lounge chairs at the beach are available per room. A free shuttle bus service is available daily on every half an hour, driving guests from Magnolia hotel to the beach and back. Rich animation program is offered in the hotel six days per week. Free Wi-Fi at 1 Mbps is available in all public areas. ... more less
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- Also Known As:
- Magnolia Garden Albena