we stayed here for a night during our round trip in Sri lanka. It all started with 'Zero expressions' staff.... Forget about a smile.
The property is outstanding with a super view.. but unfortunately is terribly managed. The staff seems to be least interested in guests and their lack of interest contributes heavily to the deserted look of the hotel.. its extremely gloomy...
Rooms are HUGE.. but badly maintained.. most of the things in the room especially in the bathroom are rusted...
now for the most worst part.... since the occupancy was low.. we were not offered the buffet.. which we were OK with.. but then even with the a la carte menu.. there was no choice at all.. it was like.. "this is what we will give, eat it". The food was very basic.. rather bad...1 soup, 1 salad which was full of onions, one main course which was badly cooked and basic fruits which were not even ripe as desert... there was no point in booking a HB plan..we could have rather gone outside to have a nice buffet @ 1300 LKR.
The only good thing was, we wanted some veg food which they gave.
Coming to basic amenities... TV has only 9 channels and only 2-3 english... add to that.. WIFI works ONLY IN THE MAIN LOBBY. So with no TV, no wi-fi and nothing to read.. we sat in the main lobby till 11 pm.
Then we reached out to our travel company who made some calls and next day... we got some things to eat for breakfast.. once again no buffet and limited choices.
overall.. i would recommend people NOT TO WASTE MONEY HERE.. its a BAD place.
Fantastic property but completely screwed up by the maintenance and service

We were on a 10 day trip to Sri Lanka and stayed in 5 hotels. Spent 3 nights in Vendol. This was the best property and food was excellent!. Well located - midway Bentota and Galle..biggest swimming pool I have seen and beach facing hotel..which meant beach is just a short walk away. Damith and Chef Thushara made our stay memorable. Both went out of way to make sure our stay was comfortable and cooked marvellous dishes which even vegetarians could enjoy. Of all the hotels I stayed in Sri Lanka, only these two left an impression. I will come back here only because of these two gentlemen. We had an awesome time.

I stayed here for three nights thinking it to be a great place based on old reviews. It seems the management has changed recently and hotel looks to be deserted and lifeless. There is no bar and no room service menu. The only restaurant does not serve the dishes on its menu and compels you to go for its buffets dinners which are hopeless. Otherwise the hotel is beautifully designed with great views of the sea and pool from all the rooms with full glass windows. Poor maintenance and pathetic service with confused and tired staff makes one think not to come to this hotel again. It's not surprising that the hotel staff does not wear uniform and there is no wi-fi in the rooms. Only lobby offer wi-fi with very weak signals.