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Nilanka S

Aa

3.0 of 5 bubblesReviewed Oct 26, 2016via mobile
Communication was very poor....
Room was excellent
Food was superb
Service was average.
But basically they chased us out due to lack of rooms.
Beach is not good, hotel has not done anything to keep the beach clean and tidy.
Date of stay: August 2016
Trip type: Traveled as a couple
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Reviews (503)
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All reviews ocean view luxury suite sri lanka front office hope to visit again free upgrade the hotel staff late check f b manager spacious rooms nice beach visit this place the entire staff tasty food very nice hotel his team large pool
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Reviewed October 13, 2016

We had a really nice room with ocean views. It has plenty of room with nice furniture and a huge well-equipped bathroom. Pool is also a huge one and we were able to be there for a long time without getting disturbed by the others,
We had a problem with the TV and they fixed it immediately.
We had a nice breakfast and a dinner. The lunch was a set menu and it was not up to the standard when compared with the other two meals.
The negative points are; We did not have milk nor enough sugar packets to make tea. The other thing is room service did not come to clean the room though we asked them to come telling that they clean only once a day.
Anyway, we were able to enjoy our day very well because of the nice views and we were able to play at the beach with our baby without any disturbances.
I think that the management has to pay more attention to getting maximum benefits out of the well-furnished hotel by providing a better service to the customers. This has really nice rooms when compared with the other hotels. But less customers.

Room tip: Book ocean view rooms
Date of stay: August 2016
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
1  Thank RosyU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 2, 2016 via mobile

Very good hotel and friendly staff.we stayed as a group with my friends and family members.we got 4 double and 1 triple room.actually we enjoyed well.but improve your hotel food.need to be more staff this hotel.Staff at the reception is extremely friendly, helpful and reliable.special thanks for given front office Mr Dilshan.he was very friendly with all guest.Good luck for you and vendol resort.

Date of stay: September 2016
Trip type: Traveled with family
4  Thank sherinperera
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 4, 2016

We went there at around 2 PM and the welcome was not up to standard. There was no welcome drink, even water. After this incident, we didn't expect a lot from this hotel. But we were wrong.
Rooms were ready when we arrived and rooms were great, big room with a big bathroom. Had a small issue with in room telephone not working, got it fixed in 5 minutes.
Dinner and breakfast were buffets (I guess this is since it's a weekend and there were 30+ people around), and they were great. Not a lot of options, but food was delicious. Lunch was a let menu, again very good.
Had no hassle with the checkout as well.
Altogether it's a very good stay.

Room tip: Ocean View rooms have better view
Date of stay: September 2016
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
4  Thank Krishan_Senevirathne
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 25, 2016

This hotel is good place for a relaxing holiday, Quick check-in courteous service, spacious rooms and bathroom. Nice view of the pool and the Ocean from the room. Only let down is the kitchen and restaurant, where the food lacked taste and variety, even the refilling of the dishes were very slow. No A/c in the restaurant although it was not that warm, but having the air conditioning would have been nicer. True this is the off season for the hotel but still food quality has to be improved a lot. Food court in Majestic City has better food options and is much tastier.
Although there were some reviews saying there were mosquitos we didn't find any. Preferable if there was a blind on the bathroom door as both the bathtub and the shower cubicle area could be seen from the room (specially if they are catering to families)
Ocean View rooms on the 1st floor has a stair-case from the ground floor and no lift to the 1st floor, so if any body is having difficulty in climbing stairs, better go in for the garden view rooms on the ground floor or the rooms on the 2nd floor.

Room tip: Ocean View room on the 1st floor has a stair-case from the ground floor
Date of stay: August 2016
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
4  Thank ACMP2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 3, 2016 via mobile

I am currently in the lobby writing g this review. I have been hear a couple of nights and loves this place. I am in room 120 with ocean views. The room is huge with an incredible bathroom with both bathtub and shower. The views are great. The swimming pool is much larger that you can imagine and water is just at the perfect temperature. From everywhere you can hear the roaring of the waves. The only negative part is that is that if you need to use the Internet constantly ( I am here for work) there is only Internet access in the lobby not rooms.

Date of stay: August 2016
Trip type: Traveled on business
2  Thank AbrahamCP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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