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“STAY AND ENJOY !!”
5 of 5 bubbles Review of Quality Inn

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Quality Inn
Ranked #9 of 28 Hotels in Grand Forks
Certificate of Excellence
Schaumburg, Illinois
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“STAY AND ENJOY !!”
Reviewed January 16, 2013

I have constantly traveled for the last 10 years, staying each location for a long period of time. This hotel is excellent. The hotel and rooms are clean and comfortable. The pool and spa area is a nice place to relax. The front desk staff are courteous and helpful. Management of this hotel is professional. I would recommend this Quality Inn to business associates, family and friends.

Room Tip: corner suites are large and sunny.
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan S, General Manager at Quality Inn, responded to this review, January 22, 2013
Dear Richard G:

Thank you for your review. It is our goal to provide a clean and comfortable room with friendly staff. It's good to hear that we have found the hotel to be excellent along with the courteous and helpful staff here. We appreciate the recommendation of the hotel to your business associates, family and friends. Thank you for allowing the staff to host you during your business trip. The staff welcome's you back anytime.

Best Regards,

Ryan Stradone
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

188 reviews from our community

Traveler rating
    74
    72
    32
    5
    5
See reviews for
63
54
6
23
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Shell, Wyoming
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 20, 2012

We stayed for 2 nights. The rooms were clean and comfortable, and the beds were fabulous. Cody and Stephanie at the front desk made us feel welcomed in spite of the lobby renovations. We thought they had a good selection of breakfast items as well. The parking lot was easy to maneuver with our suburban and trailer. We would stay there again!

  • Stayed December 2012, traveled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan S, General Manager at Quality Inn, responded to this review, December 21, 2012
Dear Guest:

I am delighted to hear that you enjoyed our new Q Beds! Thank you for being patient during our lobby renovation. Cody and Stephanie will be delighted to hear that you felt welcome to the hotel. I will forward your comments to them. Thank you for staying with us and we can't wait to have you at the Quality Inn next time you are in Grand Forks!

Warm Regards,
Ryan Stradone

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Two Harbors, Minnesota
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 20, 2012

When we entered the lobby I asked "Are you open?" There was plastic in some areas. Everything had just been sheetrocked and definitely under construction. They DID give
us 10% off our price which was really nice and we were told the rooms were fine. They were!
Very clean but definitely needing updates.
After our initial shock it really was a nice place to stay and reasonably priced. I did feel it was
clean and the breakfast was good even if the quarters were cramped because they had to use
one of the hotel rooms for the breakfast area. (Construction of the eating area) I would stay
there again especially for the price of the hotel.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan S, General Manager at Quality Inn, responded to this review, December 21, 2012
Dear Guest:

Thank you for being understanding during the renovation to improve our hotel for you. I am glad you find the hotel to be clean despise the renovation that was taking place. The walls are now painted and over the next couple of weeks we are putting the final touches on the renovation. The renovation will be completed very soon and I would like to personally invite you back to check out the completed renovation in just a few weeks!

Best Regards,

Ryan Stradone
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 12, 2012

Stayed for 2 nights to do some shopping, so we weren't in the room much. It was clean & good size, although the bathroom is quite small. Beds were somewhat soft, perhaps they need replacing? Lobby & breakfast area were under renovation so they moved the breakfast area to a nearby room. It was cozy but selection of food good. Pool & spa area are good size; we were the only ones using it the night we tried it. We had a discount coupon, so it was good value for us.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian_in_MB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan S, General Manager at Quality Inn, responded to this review, December 21, 2012
Dear Guest:

The staff will be delighted to hear that you found our hotel to be a great value and enjoyed our pool area. The renovations will be done in just a few short weeks. Please come visit us next time you are in Grand Forks to check out the completed renovation!

Thank you,

Ryan Stradone
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed November 30, 2012

Our room did smell like febreeze when we came in. I thought that maybe they tried to cover up some other smell. When we woke up in the morning you could smell the cigarette smoke smell in the bathroom.Bed was good,room was mostly clean. I noticed the chair at the desk had not been cleaned for a while on the base and the arm rests.We did use the hot tub, but it had a strong chlorine smell which burnt in our eyes. Breakfast was good. Front desk was really good.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank herlove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan S, General Manager at Quality Inn, responded to this review, December 21, 2012
Dear Guest:

Thank you for reviewing our hotel. I am glad to hear that you enjoyed our Q Corner Cafe breakfast and thought that our front desk staff was good. I am sorry to hear that your bathroom smelled like smoke. We are a 100% non-smoking hotel and smoking in a hotel is illegal in the state of North Dakota. If you ever experience an issue like this again please let the Front Desk know right away and we will be glad to relocate you to another room and take care of the issue. I will forward your comments to our housekeeping department. I am disappointed to hear that you had trouble with the level of chlorine in the hot tub. The City requires us to maintain a certain level of chlorine in the hot tub that is checked daily by our staff and regularly by the city inspector. We always maintain our chlorine level within the limits set by the city. If you have any questions please feel free to contact me at gm.nd003@choicehotels.com. I hope to see you next time you are in Grand Forks.

Best Regards,

Ryan Stradone
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winkler, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 29, 2012

We were very happy with our stay.Overall excellent location close to mall Shopping and restaurants.Had a few things that i would Complain about.The hot tub was barely warm. It seemed like the Bedding in our non-smoking room had been washed with bedding from a smoking room. When we woke up in the morning we could smell this stale smoke odour on ourselves.The temp in Room seemed hard to control.It was near zero outside but we had to use the air cond to keep the room comfortable.Other then those few things we were happy with our stay.

Room Tip: We had room 106 it was on main level about halfway between the main ent and side ent and just a few...
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Handyman12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan S, General Manager at Quality Inn, responded to this review, November 1, 2012
Dear Guest:

I am happy to hear that you enjoyed your stay! I am sorry to hear that your bedding smelled like smoke. The Quality Inn is a 100% smoke and pet free hotel. We do not tolerate any smoking in our hotel and enforce this policy very seriously. Anyone caught smoking in the hotel faces hefty professional cleaning fees and possible eviction. If your bedding smells like smoke we are happy to exchange it or move you to a different room. Otherwise, I am glad to hear that you enjoyed your stay with us and I hope to see you next time you are in town.

Thank you,

Ryan Stradone
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
1 review
Reviewed October 24, 2012

This review is for an extended stay for 7 weeks of the hotel.

The front desk staff of Nathan, Ryan, Rob, Amy, Allison, Shafiq and Brenna were
all helpful in assisting with any requests made and Karalee went out of her way
in the morning with getting any needed breakfast items.

The housekeeping people including Julie, who made new coffee all the time, and
Melanie, David and Sidney who provided any extra items needed in the room
also come highly recommended.

This makes any planned future return to the Quality Inn in Grand Forks likely.

Room Tip: Choose a room facing the sun during the day.
See more room tips
  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rasha k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan S, General Manager at Quality Inn, responded to this review, November 1, 2012
Dear Extended Stay Guest:

Thank you for choosing our hotel for your extended stay. Our staff knows it can be hard to be away from home for long periods so we try to make your stay as comfortable as possible. I will forward your comments to all of the staff. Thank you for the kind words.

Best Regards,

Ryan Stradone
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Property: Quality Inn
Address: 3251 30th Ave. S, Grand Forks, ND 58201 (Formerly Grand Forks Comfort Inn)
Phone Number:
Location: United States > North Dakota > Grand Forks
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Grand Forks
#7 Business Hotel in Grand Forks
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
The Grand Forks Quality Inn® is located east of Interstate 29, less than 15 minutes from the Grand Forks International Airport. This Grand Forks, ND hotel is ideally situated near many local points of interest, including Grand Forks Air Force Base, the University of North Dakota, Alerus Center, Chester Fritz Auditorium and the Columbia Mall. The hotel is also close to the Ralph Engelstad Arena, home of the Fighting Sioux and the Altru Hospital. ... more   less 
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Also Known As:
Grand Forks Comfort Hotel Grand Forks
Comfort Inn Grand Forks
Grand Forks Comfort Inn

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