ONE VERY RUDE MALE FRONT DESK ATTENDANT!! He was very rude checking us (and all the other guests) in AND NOT ACCOMODATING AT ALL when our rooms were mixed up and not ready, and it was after check in time! When we asked to speak to a manager he said, “No, she will not be in until Monday.” This hotel has an amazing beautiful lobby area with many tables, chairs and TVs. DON’T PLAN ON ENJOYING IT HOWEVER! About 9 of us parents were off to the side lobby area playing dice/Farkle and having an adult beverage when he came over and very rudely told us to get rid of our beverages, NOW! NO OUTSIDE BEVERAGES ALLOWED IN HOTEL LOBBY guest gathering areas unless you buy them at $4 for a bottle at their lounge. This same rude attendant then proceeded to go over to another little basketball team of 6th-7th graders that were enjoying pizza that they had ordered in with parents/coach at some of the other tables and made them leave! They had to take all of their pizzas up to one of their rooms and eat as a team there! WHAT A DISAPPOINTMENT WHEN OUR TEAM HAD BEEN LOOKING FORWARD TO THIS SINCE OCTOBER!!
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- Also Known As:
- Hilton Garden Inn Grand Forks Hotel Grand Forks
- Hilton Grand Forks
- Grand Forks Hilton Garden Inn