We just returned from spending 2 nights at the Sleep Inn Grand Forks April 3-5th.
The hotel is beautiful. All furniture is very modern & rooms are decorated nicely. Flat screen TV, fridge & microwave in every room. My only complaint would be that there wasn't a safe in the room to secure our items. This was the tail end of Canadian spring break and there was also some kind of basketball tourney on which made the hotel very busy with kids. The hallways were somewhat noisey with kids running & being loud late into the night going between rooms and from the pool, we had several people knocking on our door at various hours advising they obvioulsy had the wrong room.
Making the reservation was slow but pleasant. The reservation person neglected to add onto our file that we had a Spring Fever coupon when I called so there was a mix up on the rate at the initial check in time however that was straightened out quickly. Keys were also only keyed for 1 night instead of 2 so on Friday we couldn't get into our room - just an oversight & again fixed immediately with apologies. Front desk staff was professional & friendly & quick to resolve both of our small issues.
The pool is a bit small for the size of this hotel. Again, with many kids it was pretty busy. Pool area is clean and the hot tub was the perfect temperature.
Beds were comfy, good selection of pillows. Lots of towels and very clean.
Breakfast would be my only complaint and again, probably only due to it being so busy. I found it very chaotic. Staff had a very difficult time keeping up to the demands of the number of people in attendance at the included breakfast although they sure did their best. Many of the items were empty with people waiting - once the fresh food was brought out, those that were waiting dug in & left the trays empty once again for a new group to start the process all over again. There were not enough seats in the eating area & we found that many people resorted back to their room to eat. I'm sure the eating area is adequate at average capacity times. The quality of food was very good - bacon, scrambled eggs, sausages, biscuits & gravy - waffles - juice, toast, oatmeal, yogurt etc...it was all there & it was all good.
Overall we enjoyed our stay. I found the 2nd night rate a bit steep at $159 however with the spring fever coupon on Thursday night of $75 it balanced out to a decent price. There an elevator in this 3 floor hotel for those with mobility issues and the TV channels are great for those with small kids which included Disney Junior which we have found lacking in other hotels.
Would definately recommend this hotel to others & would stay again in the future. Located on the parking lot of the Alerus centre it is close to the facility as well as shopping & restaurants. There is also a newly built Tim's & liquor store across from the CanadInn just across the street too - very convenient.
- Official Description (provided by the hotel):
- The newly opened Sleep Inn & Suites® is conveniently located adjacent to Alerus Center – Grand Forks’ premiere entertainment facility and home of University of North Dakota football. This Grand Forks, ND hotel is also near Splasher’s South Seas and River Cities Speedway.Guests of the Sleep Inn & Suites hotel will enjoy using the indoor heated pool and hot tub, which can be accessed year-round. Comfortable interior corridors offer safe and easy room access. Guest laundry service is available, as well as plenty of bus, car and truck parking. Business travelers will appreciate the on-site Business Center, offering a computer with Internet and access to copy and fax services. Other amenities include: •Free wireless high-speed Internet access •Free daily newspaper •Free coffee •Deluxe continental breakfast All spacious guest rooms offer a flat-screen television with cable, microwave, refrigerator, coffee maker, desk, alarm clock, hair dryer, pillow-top mattress, iron and ironing board. Some rooms feature a sofa sleeper.This is a non-smoking hotel. ... more less
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