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“Gave Away Confirmed Disabled Reservation”

Select Inn Grand Forks
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Select Inn Grand Forks
Ranked #27 of 28 Hotels in Grand Forks
A TripAdvisor Member
“Gave Away Confirmed Disabled Reservation”
Reviewed August 14, 2003

I am confined to a wheelchair, and had stayed at Westagte Inn (formerly known as Rodeway) before as they had a wheelchair accessible room. Reservations had been made approximately 6 weeks in advance, confirmed by Visa, for two separate one night stays about 3 weeks apart. The first night eveything was OK. On arrival for the second night, they advised the room had been given away to a guest who had been using the room for a few days and decided to stay over one more night. They offered no assistance to locate other accommodations. Under considerable argument and pressure from my wife, they gave up a room they used for themselves which was configured such to allow me to get into bed, but using washroom facilities was next to impossible. We had no choice as there was a sports torunament on that weekend and there were no other accommodations available. The new management showed no concern for their actions, and I will only stay there again as a last resort.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdVantisCS, Manager at Select Inn Grand Forks, responded to this review, November 29, 2011
Thank you for sharing your comments and please know that the issues you faced have been addressed with our team. We were oversold that evening, and I am so sorry that we did not take better care of you.

Sincerely,
Select Inn Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Select Inn Grand Forks

Property: Select Inn Grand Forks
Address: 4001 Gateway Dr, Grand Forks, ND 58203-0833
Location: United States > North Dakota > Grand Forks
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #27 of 28 Hotels in Grand Forks
Price Range (Based on Average Rates): $
Hotel Class:2 star — Select Inn Grand Forks 2*
Number of rooms: 31
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