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“Lacking and Not a Value” 2 of 5 bubbles
Review of Quality Suites

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Quality Suites
Ranked #36 of 50 Hotels in Fargo
Tacoma, WA
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Lacking and Not a Value”
2 of 5 bubbles Reviewed May 21, 2013

This place is overpriced and not a value at all. The room was dirty with leftover trash from the previous occupant, hair in the bathroom, zero water pressure in the shower, no tv remote, and the front desk staff didn't seem to care much about me as a guest. My advice: Try next door at the Quality Inn. It's pretty basic, but the rooms are almost as large, and the other amenities are better for a lower rate.

  • Stayed May 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank GoodGoodLife4Me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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121 reviews from our community

Traveler rating
    18
    41
    31
    13
    18
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Minneapolis, Minnesota
Level Contributor
127 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 bubbles Reviewed April 30, 2013

We stayed here for a couples getaway. It satisfied our needs, that is about all that can be said for the place. First, note that the Quality Inn and the Quality Suites are right next to each other, so we parked under the Quality Suites sign and went into the Quality Inn, but the person at the desk was used to steering people to the correct place. Then we first checked in, they couldn't get the printer to work, but he said we could come get our invoice later. We did note that the place was old, but very clean, and they were obviously making improvements, they were putting in new carpet while we were there. The room was fine. It was relatively large, the bed and linens were good. It was perfectly satisfactory.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MN_NightRN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dickinson, North Dakota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed April 20, 2013

I made the reservation a month in advance for a tournament and told them I would be paying cash for the rooms, well they charged my card anyways!! They said they would fix it the next day (Saturday) but the manager would be out till Monday and he was the only one who could fix the problem. The sink and tub had hair in it!! GROSS!! The hot water was cold and the hide-a-way bed had no sheets!! The night person brought pillowcases and no pillows when we specifically requested pillows!! Furthermore, the door didn't latch without the bolt lock!!!

Room Tip: The REAL Comfort Suites!!
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank mkflohr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Fargo hotels

SD
Level Contributor
157 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed April 17, 2013

My husband and I stayed here on business for one night. When making the reservation we noted that we would like a 1st floor room if there was no elevator. Upon checking in, the front desk attendant told us that there were no more King rooms on first floor, but that we could have a double queen. We stayed with the King on 2nd floor and carried our bags up the stairs. The guy gave us our keys without an envelope and said the room number, but neglected to tell us breakfast hours or the internet code. We got to that room he had told us and luckily the occupants had put out their "do not disturb" sign on their door, so we went back down to the desk and told the front desk attendant. He looked again where we were supposed to be, and he said, "Oh, I read it wrong, sorry,, your room is the one next door". We trudged back up the stairs, and once inside our room, we found it very clean, with nice towels and bed linens. However, the bed was a little soft and mushy. Breakfast the next morning was good with a very nice breakfast host who was also working the front desk. We did not check out the pool area so we can't comment on that. Would we stay here again? Lets just say, maybe.

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Travelmomma78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed April 14, 2013

The room was clean, well equipped and comfortable. The hotel itself, while quite busy when we were there, was quiet and restful for our one night stop-over. The continental breakfast was standard fare - nothing to write home about but nothing wrong with it either (although the coffee in the breakfast room was pretty weak and the chain may wish to spend a bit more to buy a blend that has some flavour.) The staff were helpful and polite. Fundamentally, the hotel provides basic comforts at an appropriate price.

  • Stayed April 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SunriseBayVB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rolla, North Dakota
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed April 12, 2013

We stayed at the Quality Suites over Easter weekend. It was ok. The location is the best part about it, close to the mall. The beds were very comfortable. Our first room had a horrible smell, called the front desk to see if we would be able to get a different room. She said she would check and call back in a few minutes. So after waiting half an hour we called back and were told she tried calling us, we hadn't left our room so she didn't, anyway we were able to switch to a different room that did not have a stale smell like the first room, but instead smelled like an ashtray (this room must have been smoking when it was still allowed in ND) and was not as updated as the first room. We decided smoke smell was better than the other smell so we didn't switch again. The hot breakfast in the morning was good, pool was ok. Overall I would stay there again if I had to, but with all the hotels available in Fargo it wouldn't be my first choice.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank BrittAnn85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed April 8, 2013

I read the reviews and did see there had been problems with check-ins and broken things. I am contemplating contacting the corporate people because the only thing I can think of is the management stinks.
Good: Bathroom was clean, bed was comfortable, price for a mini suite is great.
Bad: Upon check in I had to first find someone (10 minutes with no one at the desk) Another person came down and chaos ensued. He summoned the desk clerk from the back room and his entire group was either given rooms already occupied by someone else or he would re-key rooms they already had. He would then physically leave the desk to run up to rooms to see if they were occupied and return. By this time je was not friendly or helpful (unfortunately not well trained). After 30 minutes, it was my turn. I really had no problems. He just tossed me 2 room keys with no envelope, etc. Had to ask which room # and where? My daughter had to sleep on the pull out...don't ask. It had been folded up with the sheets, blankets all balled up. Clean??? Someone elses?? Yuk! Called front desk...no answer. The guy just kept disappearing. Pool freezing, Hot tub out of order, no change, decor is wierd. Off kilter in the lobby. Christmas wreath still up??
Reserve at your own risk. It is kind of a shame because the rooms are nice enough and the rates are great. The company needs to get some new management in this place!!!

Room Tip: If I had to stay again I would but it would NOT be my first choice. Seems like the luck of the draw...
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank fellowreviewreader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Suites

Property: Quality Suites
Address: 1415 35th St. S., Fargo, ND 58103 (Formerly Fargo Comfort Suites)
Phone Number:
Location: United States > North Dakota > Fargo
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 50 Hotels in Fargo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
The Fargo Quality Suites(R) is located across from West Acres Shopping Mall, just east of I-29. This hotel's amenities include free Savory Starts™ Breakfast, weekday newspapers and coffee. Guests of this pet-friendly hotel are certain to enjoy the indoor heated pool and hot tub. Business travelers will appreciate additional conveniences like the business center, copy and fax services, meeting room and free wireless high-speed Internet access. All suites include refrigerators, microwaves, sofa sleepers and coffee makers. ... more   less 
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Also Known As:
Comfort Suites Fargo
Fargo Comfort Suites

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