I am not normally one to complain but in this case I feel it's absolutely necessary.
SInce there are so many things that went wrong I figured I'd spare everyone the long reading and make it as brief as I possibly can:
*Bathroom was extremely disgusting. Toilet had urine behind it from previous guests and "splatters" on the underside of the lid. Tub was dirty and counter was dirty.
*No fridge or microwave
*Carpets had dirt build up all along the edges. We couldn't go barefoot, it was that gross.
*Room was cleaned (barely) once during our 4 night stay. Blankets and sheets weren't washed, just thrown on the beds. My 5 year old would do a better job. Carpet wasn't vacuumed. Honestly, with what seems to be "tweakers" running the place, I think they probably rummaged through our personal belongings rather than clean the room.
*The pool was so merky you couldn't even see to the bottom of it. We noticed the "pool guy" pushing all of the standing, dirty water back INTO the pool when while we were checking out. My kids went swimming our first night but imediately got out because they said it felt like jello. Yuck!
*The side entrance door, which is around 150lbs+, fell onto my 9 year old. A staff member noticed it and didn't bother to apologize or help. I was already in my vehicle and watched the event from my rear view mirror. The door hit my son on the head and thankfully didn't hurt him. The least he could have done was apologize.
*We were told when we checked in that since there were no brochures made and since we were planning on staying for a week that we would get a discount when we chedked out. When we checked out the "managers" response to my husbands inquiry about the discount we were told we'd get was "Nope. No discount. That guys doesn't know what he's talking about." Wow, way to be professional Mr. Manager!
*The "managers" girlfriend/wife and kids sat in the entryway of the hotel all day everyday smoking cigarettes. Not really very welcoming. Stinky and annoying.
*Staff and "management" are extremely rude.
*The breakfast was alright. What was really uncomfortable was the person constantly cleaning the area while people were trying to get food. She seemed a little "high" strung running around frantically cleaning. I watched her empty one garbage can 5 times in a 15 minute period. The funny part is that during that time the only people eating were myself and my husband. We got a good chuckle out of it.
*A week after we checked out we got charged $22 for missing pillows. Sorry guys, I would NEVER EVER take hotel pillows or blankets!! We bring our own every hotel we go to. When I called and spoke to the "manager" I told him that we didn't take their pillows and his response was "thanks for throwing me under the bus on that one." Uhhhhh, ok.....
*We cut our stay short and left 4 days earlier because the experience was just horrible. The unfortunate part is that because of this one stay I will never stay at a Choice Hotels hotel again. I know they won't care but I'd rather spend TRIPLE the rate and stay somewhere clean, nice and with good service. This chain should be on Under Cover Boss!!!!!
- Official Description (provided by the hotel):
- The Econo Lodge West is located north of Interstate 94 and just west of Interstate 29. This Fargo, ND hotel provides easy access to many local attractions, including North Dakota State University, Concordia College, Minnesota State University Moorhead, the Fargodome, Red River Valley Speedway, Plains Art Museum, and West Acres Shopping Center. Business travelers will appreciate the hotel's central location near many local office complexes and businesses. ... more less
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- Also Known As:
- Fargo Comfort Inn West Hotel Fargo
- Comfort Inn Fargo