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“Room was comfortable”

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Baymont Inn & Suites Fargo
Ranked #32 of 50 Hotels in Fargo
Calgary, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Room was comfortable”
4 of 5 bubbles Reviewed May 16, 2013

This is an older hotel but the room was very comfortable, spacious and clean. Bed was very comfortable and the shower pressure was good. No free breakfast but there is a restaurant in the hotel. Would stay again if in the area.

Room Tip: Hooters is across the street
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gloria H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony S, Assistant General Manager at Baymont Inn & Suites Fargo, responded to this review, May 17, 2013
Gloria,

Thank you for the review. I am pleased to hear that everything went well during your stay. As you mentioned we do not offer a complimentary breakfast as we have a full service restaurant on site, but we do offer a $2.99 breakfast special to our guests which includes eggs prepared to your liking, hash browns and toast. We look forward to the opportunity to serve you again.
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605 reviews from our community

Traveler rating
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    107
    52
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Sandy, Utah
Level Contributor
288 reviews
181 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
3 of 5 bubbles Reviewed May 15, 2013

I came to Fargo for a conference at the hotel and stay at about 50 Best Westerns each year. In addition to needing a major investment in updated decor, deep cleaning around the bed and window areas are in dire need. I notified the front desk and hand the assistant desk manager see the room. To say she was embarrassed would be an understatement. Stephanie is an employee each hotel should have to disarm disappointed guests. Although I'm not sure if I would repeat my stay, she, and the rest of the desk staff made up for it. The bed was comfortable and the shower was excellent. The lighting by the sink area was mediocre at best. The internet was decent, but not great. Also, don't expect a complimentary breakfast.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony S, Assistant General Manager at Baymont Inn & Suites Fargo, responded to this review, May 17, 2013
Thank you for taking the time to give us your feedback and an account of your stay. I am pleased to hear that the bed was comfortable for you along with the shower. We are, however, disappointed to hear that there were several issues during your stay. We are currently in the process of installing granite in our sleeping rooms and have just about completed this update. We take your feedback very seriously and will look into the items you mentioned so that we can improve ourselves. Thank you again and we look forward to the opportunity to serving you again.
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Williston, North Dakota
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 10, 2013

I was in town very briefly for a meeting. The staff members here are awesome; from the evening desk staff to the morning staff, and even the housekeepers and maintenance. It makes a huge impact when you can tell that the employees enjoy their jobs; sets a good tone for the guests who pass them in the hallways. Props to Management. This property seems very old, but you can see the effort given by management to work on updates. Very small sink vanity area, but one of the cleanest rooms I have stayed in. Beautiful lobby. Didn't have a chance to dine in the hotel, but the restaurant and staff seemed nice enough. I would say the only negative was the different smells throughout the hallways. Lots of chemical air freshener. But it wasn't terrible. Overall, I would stay here again simply because of the service. Thanks for a great stay!

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chrissy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony S, Assistant General Manager at Baymont Inn & Suites Fargo, responded to this review, May 14, 2013
Chrissy,
Thank you for your review. We strive to provide the best customer service available, and I am so happy that you were able to experience it. We are continuously updating different aspects of our hotel and we are just about finished with the granite that we are adding to all of the sleeping rooms. I have passed your message about the staff along to each department, and it certainly puts a smile on their face knowing they put one on yours. Thank you again for the review, and we look forward to serving you again soon!
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Canada
Level Contributor
75 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed April 30, 2013

Our room was clean and comfortable. The hotel was nice and quiet the night we stayed but be aware that there are a lot of conference/banquet rooms at this hotel and so I am not so sure it would be so quiet if they had a large conference happening? The staff were friendly and accommodating. No continental breakfast included with stay.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kerusso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony S, Assistant General Manager at Baymont Inn & Suites Fargo, responded to this review, May 2, 2013
kerusso,
Thank you for taking the time to write a review on your previous stay. I am very pleased to hear that you enjoyed yourself. As you mentioned we do have over 14,000 square feet of meeting space. For the most part the sleeping rooms are far enough away where noise shouldn’t be heard in your room. We unfortunately do not offer a continental breakfast; however we do have a full service restaurant and lounge on site. We offer a $2.99 hot breakfast special which includes eggs prepared to your liking, hash browns as well as toast. We also do offer a special package on our sleeping rooms that includes breakfast for two. Lastly, thank you for the comments on our staff. We believe that the customer service we provide sets us apart from the rest. Thank you once more, and we look forward to serving you again!
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Winnipeg, Canada
2 reviews
2 of 5 bubbles Reviewed March 31, 2013

This hotel needs updating. The room was very dusty and there was a fragrance in the room that was uncomfortable. We were offered a different recently renovated, room but decided to ask for and got a full refund. Staff were friendly and apologetic but we will not be back.

Room Tip: Ask for an updated room when booking
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony S, Assistant General Manager at Baymont Inn & Suites Fargo, responded to this review, April 5, 2013
Thank you for your review. We appreciate hearing directly from our guests. We are continuously in the process of updating our property. I do apologize about the condition of your room when you checked in. I am glad that we were able to rectify the situation in regard to what you were hoping for. I hope that the next time you are in Fargo you will allow us to serve you again. We would like to show you that what you experienced is not the norm. Thank you again.
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Travelers are raving about these Fargo hotels

Mandan, North Dakota
1 review
5 of 5 bubbles Reviewed March 19, 2013

I have stayed at this motel 2-3 times before. The customer service at the front desk was excellent, very friendly associates. Food received room service-breakfast and dinner was excellent. My room was clean and spacious. Service from maids was friendly and considerate of whatever was needed.All around all of the associates I ran into were very friendly. The pool was updated and clean. GREAT HOTEL to stay in,close to main shopping. Very nice bar and spacious.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KAREN F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony S, Assistant General Manager at Baymont Inn & Suites Fargo, responded to this review, March 20, 2013
Thank you for taking the time to review us. We appreciate the positive response. We pride ourselves on being able to exceed your expectations and provide the best customer service available. I challenge you to test out our patio if summer ever decides to roll around. Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Fargo

Property: Baymont Inn & Suites Fargo
Address: 3333 13th Avenue South, Fargo, ND 58103-3404 (Formerly Best Western Fargo Doublewood Inn)
Phone Number:
Location: United States > North Dakota > Fargo
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Casino Hotel in Fargo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Baymont Inn & Suites Fargo 3*
Number of rooms: 172
Official Description (provided by the hotel):
Baymont Inn and Suites Fargo is situated 5 miles from downtown. A total of 14,500 square feet of flexible meeting space is all conveniently located on one level and is able to accommodate groups of five to 1,200. The hotel is a few minutes away from both North Dakota State University and Moorhead State University, making it ideal for guests visiting students. Located just minutes from West Acres Mall as well. Families with children will especially enjoy spending the day at the Children's Museum or visiting Yunker Farm or Bonanzaville. Browse through the Archies West Gallery and Heritage Hjemkomst and then spend the evening at the Fargo Symphony. Other nearby attractions include the Plains Art Museum and Trollwood Park. ... more   less 
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Also Known As:
Best Western Fargo Doublewood Hotel Fargo

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