Booked a reservation and confirmed on 3 occasions that the offered 15K bonus points would applied to my stay. Stayed because of this promotion. Now being told that it was a misunderstanding and that the points are not forthcoming. Apparently they gave me a rate that saved me 5 dollars so I forfeitted the equivallent of a free night worth 100 dollars. Even though the staff confirmed by eligibility the manager has decided that its just a misunderstanding. Well they wont have to worry about any future misunderstandings when it comes to misrepresenting promotions or any other claim by their staff or chain. Screw me once shame on you, screw me twice shame on me.
- Official Description (provided by the hotel):
- The Country Inn & Suites, Fargo is conveniently located just off of I-29 on 13th Ave. 3 blocks from West Acres Mall with a gas station, grocery store and FedEx Kinko's adjacent. Centrally located & within 10 minutes drive to anywhere in Fargo-Moorhead. All rooms feature a microwave, refrigerator & Iron/board. Hotel features high-speed, wireless Internet, pool/whirlpool and a complimentary, deluxe continental breakfast. Two-room and whirlpool suites available. Meeting rooms for 200 available. ... more less
- Reservation Options:
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- Also Known As:
- Country Inn & Suites By Carlson Hotel Fargo
- Country Inn And Suites By Carlson
- Country Inn Fargo
- Fargo Country Inn