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“A very pleasant stay”

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Hilton Garden Inn Fargo
Ranked #6 of 50 Hotels in Fargo
Certificate of Excellence
A TripAdvisor Member
1
Reviewed May 14, 2013

The Hilton Garden Inn provided fabulous service for us and our very extended family for both a wonderful private graduation party and a weekend stay. The staff went out of its way to help us and made sure everything functioned perfectly.

  • Stayed: May 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh E, Assistant General Manager at Hilton Garden Inn Fargo, responded to this reviewResponded May 20, 2013

Thank you for your kind words regarding your recent stay!

It was our pleasure to serve you while you were here, and we hope to see you again soon!

Have a great summer!

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600 - 606 of 729 reviews

Reviewed May 3, 2013

Great location and friendly, professional staff made my stay a very positive experience. Comfortable and clean rooms, good food and great location make this a must stay place in Fargo. A big thank you to front desk employees Matt Zimmerman and Tony Baker for their great service.

  • Stayed: May 2013, traveled solo
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Thank Gail M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh E, Assistant General Manager at Hilton Garden Inn Fargo, responded to this reviewResponded May 4, 2013

Dear Gail,

Thank you so much for your kind words about our hotel, and for sharing the with the TripAdvisor community. I will make sure to pass on your compliments to Matt and Tony. We sure are blessed to have such top-tier team members like them and the rest of our staff.

Thanks again, and come back to see us again in the future. Have a great summer too!

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Reviewed May 2, 2013

We had two rooms booked at the Hilton Garden Inn in Fargo for the wknd. Had a GREAT time with all our family. I will be staying at this hotel each visit in Fargo and they are very frequent. The beds adjust to your comfort and the lobby is very very family friendly for the wknd. The atmosphere may be different during a corporate week but there is a family area the kids can play games and hang out. LOVE IT! I would completely recommend this property.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Cindy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh E, Assistant General Manager at Hilton Garden Inn Fargo, responded to this reviewResponded May 17, 2013

Dear Cindy,

Thank you so much for posting a review of your recent stay at our hotel here on TripAdvisor! I am glad to hear that you enjoyed your stay with us. We have a lot of fun each weekend putting out our KidZone. It's a blast to see the kids and families enjoying some entertainment together.

We look forward to having you stay every time you're in Fargo!

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Reviewed April 29, 2013

Nice place to stay. Well maintained hotel that is close to food and shopping that is easily accessible but in a quiet location. Parking is easy which is nice because you can easily walk to restaurants and shopping if you don't want to drive.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Duane W. B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh E, Assistant General Manager at Hilton Garden Inn Fargo, responded to this reviewResponded May 4, 2013

Duane,

Thank you for taking some time to post a review on this site. I am very glad to see that you enjoyed your stay.

We really do have an ideal location here in Fargo, close to the mall, the interstates, and plenty of great restaurants as well.

Can't wait to see you again soon!

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Reviewed April 27, 2013

What makes a hotel stand out beside clean rooms, is the staff . we can t say enough good things about the staff at the Hilton garden inn . Every staff member we encountered was friendly and had a smile on their faces it was like they" enjoyed "working there . thanks to Jared and Tony the front desk crew and especially the staff at the restaurant area who went out of there way to accommodate everyone .
Rooms are very clean and spacious enough , microwave and mini fridge are a big plus .
The continental breakfast was excellent for both adults and kids A huge selection of both hot and cold items well worth it even for the charge . The nice bonus is if you have kids they offer a games area with plenty of options near the eating area as my wife and I could converse and see the kids at the same time .
The hotel is well located to all shopping areas and walking distance to some good eating establishments .
Well done Hilton garden inn your our favorite stop in Fargo !!

If there was one small complaint hopefully management will change out the smallish feather type pillows which tend to clump up and be lumpy for newer latex / foam pillows !

  • Stayed: April 2013, traveled with family
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Thank picaaso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh E, Assistant General Manager at Hilton Garden Inn Fargo, responded to this reviewResponded May 4, 2013

Dear picaaso,

Thank you for the great review you've posted on TripAdvisor! We had a great time serving you while you were here. We have some great staff, from our Guest Service team to housekeeping to Food & Beverage servers, everyone is sincerely dedicated to ensuring a great stay for every guest every time.

Thank you for pointing out the issue with the pillows. We will start taking a look at them more closely, and replace those that aren't up to our standards.

Thanks again, and we look forward to serving you again in the future!

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Reviewed April 26, 2013

The hotel was beautiful, everything that a Hilton is known for, that is until it came time to go to bed. Their "adjustable" beds are not at all. The firm setting on the bed is like sleeping on a board. The soft setting is like sleeping on a board with a sheet on it. The water glasses were not washed either. There was a glass with the paper cover on it, but when I looked at the glass it looked as though someone had soaked dentures in it or one of those fizzy meds like Alka Seltzer. Other than that the breakfast was fantastic, the rooms were clean other than the glasses. The internet was hard to connect to and the instructions weren't all that clear. Please don't stay here if you have a bad back or sciatic nerve problems. I am still suffering with my sciatic nerve pain since my stay there.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
4  Thank JoeyDinMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh E, Assistant General Manager at Hilton Garden Inn Fargo, responded to this reviewResponded May 3, 2013

Dear JoeyDinMN,

I am sorry to hear that your stay did not go as well as it could have, and that your night's sleep was bad. We are in the business of selling sleeping rooms, so I apologize that we did live up to your expectations. I know we tried to help you out while you were here, and if there is anything else we could have done, or can still do, please don't hesitate to contact me at 701-499-6000 or by email at erickson@raymondteam.com.

Many guests really like the beds that we have (as can be seen by previous TripAdvisor reviews), but because they are adjustable, there is a mechanical aspect to the beds we have; thus, the mechanical parts can break down, which could possibly cause a bed to be more firm than it is supposed to be. I am not sure if this is what happened with your specific bed or not, but we are currently putting in a preventative maintenance program just for our beds, in order to check the mechanical aspects even more closely than we already have.

Again, I do apologize for your recent stay, along with the other issues you experienced. We have revised our internet instructions, and I have addressed the dirty glasses you found in your room with our Executive Housekeeper and Housekeeping team members.

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Reviewed April 24, 2013

Our experience was complete! Beautiful rooms, excellent food, amazing service, CLEAN AND SMOKE FREE! Our daughter had her reception here and it was a great experience. All guests had a wonderful time! Wedding planner gets an A++++ and chefs were knowledgeable about allergies and gluten intolerance. They get an A++++ as well. Makes traveling so much easier and less worrisome. OUr family and friends truly appreciated our stay. We highly recommend this gem of a hotel in Fargo, ND. By the way...the pillows and beds were soooo very comfy! Coffee excellent!!!

  • Stayed: April 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Kevin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh E, Assistant General Manager at Hilton Garden Inn Fargo, responded to this reviewResponded April 27, 2013

Dear Kevin F,

First of all, allow me to congratulate you and your family on your daughter's wedding. I do know our staff really enjoyed making your night (and entire weekend) a special and memorable one.

Thank you for your glowing review of our hotel. We really do take pride in the service we provide, and are always looking for better ways of helping and caring for our guests.

I will certainly pass on all of these compliments, and especially to Celeste, the rest of the sales team, and our Food & Beverage team that made the night great.

I'm also glad to hear that your stay on our hotel side also went well, and that you were put at ease for the business of the weekend.

Thanks again for staying with us, choosing us for your special family weekend, and we sincerely wish you and yours the best. We hope to see you again sometime!

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Additional Information about Hilton Garden Inn Fargo

Address: 4351 17th Ave S, Fargo, ND 58103-3538
Phone Number:
Location: United States > North Dakota > Fargo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Fargo
#3 Family Hotel in Fargo
#3 Business Hotel in Fargo
Price Range: $83 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Fargo 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hilton Garden Inn Fargo Hotel Fargo

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