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“Great place to relax”

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Best Western Plus Kelly Inn & Suites
Ranked #4 of 50 Hotels in Fargo
Certificate of Excellence
Winnipeg
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great place to relax”
Reviewed May 7, 2013

Stayed here on a Sunday and Monday and paid for the rooms with Air Miles. Chose this Best Western as it is close to the main shopping hub in Fargo(West Acres) and very ease to get to. The beds and rooms were nothing out of the ordinary but we found the rooms very clean and quiet at night. The breakfast was good. Our 16 & 8 year olds loved the pool area which was very clean and maintained. Our only negative would be that the restrooms in the pool area were filthy and appeared to not be cleaned during our stay which was weird as there were staff visibly cleaning in and around the pool area. Will stay here again.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peg99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lamann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review, May 10, 2013
Thank you for letting us know what things you enjoyed and valued during your stay with us. I must apologize on behalf of the staff for not getting the restroom in the pool area cleaned to our standards. It is our intention to make sure these areas are cleaned and checked multiple times throughout the day. Again thanks for letting us know where we can make improvements.

Lisa Amann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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719 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
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  • German first
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English first
Glasgow, Montana
Level Contributor
48 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 28, 2013

The hotel can be pricy at times. The beds are very comfortable and sleep very well. The breakfast is fantastic and is the main reason I'm willing to stay here. The room are spacious. The in room lighting is so so and tends to be too dark.

Room Tip: Some first floor rooms open to the outside.
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Best Western

Helpful?
Thank ggwbikemt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lamann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review, May 10, 2013
On behalf of the hotel and staff we would like to thank you for taking the time to write a review. We are happy you found good value in our hot breakfast. We know having a good breakfast is the start to having a great day. Hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Kansas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 9, 2013

When I was in Fargo I went without a reservation and went into 3 or 4 different hotels before choosing. It seems to me that this whole city has great guest services. I picked this hotel because it was more affordable. The rooms where nice and clean but looked a little out dated. But if you don't mind cosmetics then I would choose this hotel. Staff is friendly and informative.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Noel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lamann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review, April 11, 2013
Thank you for taking the time out of your day to tell us about your satisfaction with our hotel and customer service during your recent stay at our hotel. I can assure you our hotel is not dated as it is only 5 years old and was designed with the north-woods theme which does have some distressed elements. Again thank you for your comments.

Lisa Amann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warren, Oregon
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 8, 2013

We were on a road trip of many of the plains states. 5 out of 6 nights were spent at a Best Western and this was by far the nicest. The room was clean, which is always the most important thing to me. Our room was quiet. We were on the ground floor and appreciated having a door to the hall and one directly to the outside. We could stay warm when traveling inside the hotel and had a quick escape to our car out the back. I loved the lodge look. The included breakfast was better than most and the price was right.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Betsy1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lamann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review, April 11, 2013
We would like to thank you for taking the time to tell us about your great experience at our hotel. The staff is always happy to hear how they have made a someones trip a good one. Come back and see us soon!

Lisa Amann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ST FRANCOIS XAVIER
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 4, 2013

My family and I stayed here March 1-3 booked ground floor suites and on the first night woke up to someone runnng in their room above us at 11:00 pm. Of course waking up my 10 month old grand daughter. Again the next evening at 6:00 PM we hear the running again call the front desk to advise them of it said they would call that room...twice we called as the nosie still continued..front desk staff says "Oh its just kids playing " still continues. this time I go to the front desk and the lady working informs me its nothing she checked the room and its nothing out of the ordinary...that I have nothing to complain about and they are booked no other room for us to be transfered to. Since when is it okay for anyone to be running and jumping in hotel rooms? It was loud enough that the lamp shades were shaking in our room.The front desk staff were rude to us and no empathy shown at all...Never staying here again.. Im not even going to comment on the rest of our stay... they woke us up at 6:00 am with the running and jumping the last morning...Thanks staff !!!!! for a terrible sleep and some what quiet evening

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 081508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lamann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review, March 5, 2013
We would like to thank you for taking the time tell us about your satisfaction with our hotel and the customer service you received during your recent stay at our hotel. I am sorry to here the staff didn't address the situation to your satisfaction. I can assure you the staff did investigate several times and found no person or children in the room above you. They did in fact observe families with small children making their way to the pool area. They were so excited to be going to the pool and forgot to take their time. Please accept my apologies for this we do try very hard to make each and every person have a great experience. We look forward to your giving us a second chance the next time your are in Fargo.

Lisa Amann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Kelly Inn & Suites

Property: Best Western Plus Kelly Inn & Suites
Address: 1767 44th Street S, Fargo, ND 58103-7440
Phone Number:
Location: United States > North Dakota > Fargo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Fargo
#2 Business Hotel in Fargo
#4 Family Hotel in Fargo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Kelly Inn & Suites 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Best Western Plus Kelly Hotel Fargo
Best Western Plus Kelly Inn And Suites
Best Western Fargo
Fargo Best Western

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