I had two seperate business visits at the Holiday Inn over the past two weeks. Overall I would stay there again but I was disappointed in the handling of a couple issues I had the second week staying there. I had a local company hotel rate my first week that was not honored the second week. I paid a higher rate and when I brough it to the attention at the front desk, I was informed that they could not adjust to last weeks rate and that my rate was "still pretty good". When I made the reservation i asked and informed the hotel of my company rate and company name. I didn't realize the higher rate until I checked out - shame on me i guess...
The other issue was - I ordered lunch in my room one day and asked for "no nut" as I'm allergic. I was not able to eat the salad because it came with a few nuts on it by mistake. I returned the salad but had to return to work. They charged me for the salad..said it was already in the system. I was offered a desert by the room service mgr on duty that evening which i took advatange of but the salad should have been refunded..
I get impression that the Holiday Inn doesn't cater to individual business travelers as much as they do for other clientele such as families and convention attendee's.
I like the location for my Business trips and the hotel but I am seriously looking at other hotels on my next visit in a few weeks. thank you..from New York
- Official Description (provided by the hotel):
- The Holiday Inn Hotel Fargo sets the standard for quality and convenience. Situated right off two major Interstates, I-29 and I-94, the Fargo Holiday Inn hotel boasts easy access to the West Acres Shopping Center, many restaurants and a variety of entertainment options. All major venues including the Fargodome, Hector International Airport, Microsoft, Scheels, Case IH, Ingersoll Rand/Bobcat, medical centers, NDSU, MSUM & Concordia are only minutes away. The Holiday Inn of Fargo was completely renovated in 2008. Offering a full service restaurant, casino/lounge with live weekend entertainment, exercise room, Shipwreck Bay Water Playland and 27,000 square feet of commercial space, we are the ideal place for vacation travelers or business travelers. Complimentary wireless high-speed Internet access is available in all sleeping rooms, the business center, restaurant, casino/lounge, lobby & pool area. For your convenience the Holiday Inn of Fargo offers complimentary shuttle service to the airport, retail shopping stores and area medical facilities as well as a variety of other Fargo/Moorhead locations. ... more less
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- Also Known As:
- Holiday Inn Fargo Hotel Fargo
- Fargo Holiday Inn