When I arrived I ask the desk clerk to reserve a room for me at my next intended stop but her system would not do that. She offered to call the central reservation service for me and placed the call. I went into telephone cue hell: 20 minutes later I was still on hold. She took the phone for me while I went to park my car.
When I got back she was still on hold. After another 10 minutes or so I ran out of patience. I was hungry asked her if she could continue to hold for me while I went next door to the restaurant. She agreed and I went to eat.
When I returned about ½-hour later, she was just hanging up the telephone, having finally succeeded in making my reservation. She said that she’d had made four separate telephone calls before she was able to get the reservation made. She’d spent more than 30 minutes on the telephone on my behalf. While she was helping me, she was also helping other guests with their enquiries or to check in.
I can honestly say that I have never received such exceptional customer service.
- Official Description (provided by the hotel):
- The Comfort Inn® hotel in Dickinson will get you rested and ready for anything. We’re merely minutes away from the Prairie Hills Mall. You’ll find plenty of other local sites, activities and attractions to explore near our pet-friendly leisure hotel in Dickinson, some of which include West River Community Center, Bully Pulpit Golf Course and: Dickinson State University Theodore Roosevelt National Park Dakota Dinosaur Museum Heart River Golf Course Dickinson Museum Center You can also easily get to the local Elks Lodge, which is a great spot for weddings and other parties, and pheasant and grouse hunting opportunities. We cater to both vacationing tourists and business travelers alike with complimentary services and amenities such as a manager's reception with hors d'oeuvres Monday, Tuesday and Wednesday evenings, fresh-baked cookies in the lobby daily, cold weather hook-ups, free weekday newspapers, a newsstand and copy, print and fax machines, plus: Free WiFi Free airport transportation Indoor pool, hot tub, waterpark and children's pool Exercise room Guest laundry facilities Get going with a great breakfast. Start your morning with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. All of our clean, comfortable, smoke-free guest rooms feature hair dryers, irons and ironing boards, microwaves and refrigerators, along with premium bedding and more. Extended stay and hot tub suites are available too. Whether you’re traveling for leisure or business, alone or with your kids, our Comfort Inn hotel offers accommodations for every type of travel. Dickinson hotels like ours are proud to offer hotel rooms to relax and unwind no matter what reason you travel. Get rested, set, go—book a room today! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Priceline, Choice Hotels, Booking.com, Expedia, Travelocity, TripOnline SA, Orbitz, Hotwire and Cancelon so you can book your Comfort Inn Dickinson I-94 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Hotel Dickinson
- Comfort Inn Dickinson
- Dickinson Comfort Inn