We were in the area visiting Teddy Roosevelt State Park and stayed in Dickinson. The hotel is new and still in good shape, but the service we received at the hotel was lacking. It appeared most of the staff was new and they have not been trained.
We arrived fairly late from touring the park and the check-in went OK. One lady at the front desk was on a personal call on her cell phone during the entire check-in. The other lady that was helping me had to keep asking her questions, so there was a lot of back and forth that could have been avoided if the personal call had ended. The same two ladies did nothing to help us when much of the luggage on our cart spilled near the elevator. We were tired and trying to get our little guy to bed and they were not the least bit helpful. The next morning at breakfast they did not have a high chair so we had to have our son sit on our lap.
The room was a bit small, but nice and clean. It included a fridge and microwave. The room had only two towels and one wash cloth, so it took another trip to the front desk to get the supplies we needed. Breakfast was pretty good the next day.
The stay was not horrible, but I wish I had chosen a different place. In the future this place will probably be good, but they have some work to do.
- Official Description (provided by the hotel):
- Microtel Dickinson is located near Dickinson State University and the Dakota Dinosaur Museum as well as historic Medora, and the Theodore Roosevelt National Park. The 79 room, three-story interior corridor hotel offers single, double and suite accommodations showcasing the Microtel brand’s award-winning new prototype design. It boasts a contemporary, streamlined environment with unexpected amenities that guests would not ordinarily expect to find in an economy hotel – such as free Wi-Fi and free local and long distance calls. ... more less
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