If you wish to stay at a credible property and are a non smoker, don't even consider this place.
My wife and I do at least one, sometimes two lengthy road trips across Canada or the U.S.A. each year, and we have always use TripAdvisor for assisting us to choose where we planned to stay each night. Although the rate for the Nodak Motel in Dickinson, North Dakota was only $60.00 per night (almost too good to be true when most of the other properties we checked were more than doubled), all the TripAdvisor reports we read on this property were positive.
We made reservations by phone in early August, 2012 for a non smoking room for early September. I stressed the importance of having a clean, non smoking room as my wife is severely allergic to residual room odours such as detergents fungicides, insectisides, but patrticularly tobacco. Scott assured me there would be no problem. When I asked him for a confirmation for this reservation, he told me my confirmation was his name "Scott".
When we drove into this property at 4:35 PM, we were quite anxious about our accommodation as this was obviously a Mom & Pop hotel dating back to the 1960s or 70's, with very few upgrades, appeared to be in an older, less favorable part of town and the clients we noticed who had already checked in, had their pet dogs with them, one being a pit bull.
Scott wanted to register us immediately on arrival, but, as we always do, I asked him to show us the room first. When he opened the door I took one step in, and although the room appeared to be neat, tidy and clean, I knew we could not stay here because of the over powering odour of stale tobacco.
I asked him to show us another room, but he said he was booked up and when I explained why we could not stay here, I asked him for a cancellation confirmation. He said he couldn't do that because 4:00 PM was his cancellation deadline (we did not have a confirmation of this condition), but he told us if he could rent the room that same night he would not charge us for it.
Needless to say, we stayed at another very nice property that night in Dickinson.
Two nights later, I checked my credit card statement on the internet and found Scott had already charged my account. When we got home three weeks later, the charge was still there, with no off-setting credit, and when I brought this to the attention of my credit card company, I was told they could not do anything because I did not have a confirmation for this reservation, stipulating a non smoking room.
The good news here is that we have had an old principle confirmed: if it looks too good to be true, then it probably is, and hopefully learned a new one: be very wary if you can not get a confirmed confirmation when making hotel reservations.
- Also Known As:
- Nodak Hotel Dickinson