In almost every facet of my two stays at the Carrington Inn, the staff and management have been really poor for small town North Dakota where customer service and understanding are typically top-notch. First, this motel gave me a non-smoking room that smelled terribly of cigarette smoke and had to deliberate for several hours before finally letting us change rooms. The second stay was far worse, when due to weather we could not get to our motel room on the first day and they refused to refund us even with 4 days of for-warning. Do yourself a huge favor and stay at the Chieftain or the Cobblestone when in the small town of Carrington, ND. The Carrington Inn is a bottom tier motel, and I've stayed in well over a hundred different motels.