We stayed here on a trip through the great state of N.Dakota. I booked online for:
Rate: AAA Rate
Room Details: 1 Queen Bed, Non-Smoking, Courtyard, High Speed Internet Access, Coffee Maker, Hairdryer, Iron And Ironing Board
Special Requests (not guaranteed): non smoking please
Room Rate Subtotal: $107.10 USD
Estimated Taxes & Fees Breakdown (additional charges may apply): Tax 9% $9.64 USD
We weren't sure what to expect. The photos online of the place look really nice, yet this was the a large metro area with a $100 room. We drove up to the Ramkota and went in the lobby. Looks quite grand in here. Nice tile lobby, excellent counter folks, coffee urns and snacks for guests.
Our room was waaay around back, so we drove back there, carried out belongings in and then looked at the room. The hallway was dark, but mostly due to the dark carpeting. We could tell in the hallway that this was an older hotel, although the lobby did not look this way.
Although we checked in about 5pm, there were still rooms in this section being cleaned.
The room wasn't as large as one we'd previously stayed in (at the same chain) but the bathroom layout was nice, sink separate from lavatory. Toilet was one that reminded me of old hotels and hospitals. Don't flush in the middle of the night for it is QUITE loud. Entered the room, realized we had a glass door/curtain for the otherside of the room. Television was an OLD style, 32" or so with the huge back.
We looked at the bed and "bookcase" on either side and wondered why there was a foot and half space behind the head of the bed . Came near the bed, hit my toes on the underside of the bed, lifted the mattress up to look at the bedframe cover and realized it was *much* too large for the bed itself. Then leaned over and realized the bed was a MURPHY BED! First thought, wow, second though, Huh, then: this bed is squeaky squeaky squeaky just sitting on it. Mattress was not 'smooth'. Husband rolled towards me several times in the night, I woke up each time I turned due to the 'squeak squeak' of the mattress (which was a couple inches thicker than a sofa sleeper mattress, but still the same comfortable quality-none).
Called the next morning for checkout (per slip under door--apparently no automatic checkout) and advised the front desk the mattress was quite squeaky and we coudln't believe it was a Murphy Bed.
Called tonight before posting. The manager said that all "courtyard" rooms are murphy beds. . No where in the online description (which I posted above) stated that it was a murphy bed, or otherwise. Very disappointed. [I thought the manager might say they were slowly remodeling rooms and hadn't gotten to that one, but she didnot]. I have no idea what other rooms look like, but know the this room was dated and disappointing, though if it was in a smaller town or had a different appearance in the lobby I'd not be surprised.
Received a voucher for a discount in the lounge for a drink and for a meal, but didn't use them.
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- Also Known As:
- Best Western Bismarck
- Bismarck Best Western
- Best Western Hotel Bismarck