Client host recommended this hotel for a recent business visit. Front desk staff was well staffed even late at night, which was great. I got my key and got into my room quickly. I do know I had an updated room, which you definitely want to ask for if you stay here! No view but it was nice... Room 324. My assistant said her room was very old and had mold in places. The sleep number bed was OK -- I didn't sleep well on it though, surprisingly. Maybe though that was because you hear the train go by all night ;) Bring earplugs and use a white noise app on your phone. Room service breakfast was prompt and inexpensive and very good. I asked if they had a bathrobe I could use and they quickly found one and brought it up... amazing! Van driver was extremely courteous and helpful, giving us a ride to the conference center and wherever we needed to go.
My only feedback that needs to be addressed is that you need a separate key from the front desk to use the fitness center, but there is no sign on the fitness center to tell you that. So for a few minutes I kept trying my room key but it didn't work. When I went to front desk the (rude) woman said "oh you need a key". I told them how about a sign that says "See front desk for fitness center key..." Genius. Also their systems seem outdated... when we were trying to track down a charge and resolve an issue they pulled out index cards with notes on them!
But overall I hear this is about the best you'll get downtown. Good for what they promise.
- Official Description (provided by the hotel):
- Welcome to unmatched hospitality and superb service. Enjoy our exclusive Sleep Number Beds and make your experience truly memorable. Located in the heart of downtown we are just minutes from the State Capital, Hospitals, Civic Center and Shopping. We have a Restaurant, Lounge and other amenities such as a pool, exercise room, free internet, airport trans. and more. With 10,000 Square feet of meeting space we can meet your conference or social gatherings. ... more less
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- Also Known As:
- Radisson Bismarck
- Bismarck Radisson