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“good service”
Review of Ramada Bismarck

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Ramada Bismarck
Ranked #14 of 32 Hotels in Bismarck
Bismarck, North Dakota
1 review
“good service”
Reviewed December 18, 2013

I stoppedby the lounge because they had a band the band was so so it was hard rock not for us so we left to go elsewhere the staff was very pleasant chairs were really uncomfortable ..
would like to see more advertisement when you have live music so people know like in the
around town edition in Sundays paper that's where a lot people look for live music around town,,,

  • Stayed December 2013, traveled solo
    • Value
    • Service
Helpful?
Thank Jenny K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie S, General Manager at Ramada Bismarck, responded to this review, January 4, 2014
We are glad you stopped by our Lounge to take in the Band. And thank you for your idea to advertise in the paper for our Live Music. You can follow us on facebook to see when the bands will be in house. Dirty Blond will be performing January 18th,please join us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Any
English first
New York City, New York
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 27, 2013

I really liked this hotel and actually stayed for another time period after I returned to Bismarck for business. The staff makes this hotel. They were great. If only they had an elevator (and free breakfast). My second stay I made sure I was on the 1st floor and so the free breakfast would have been a 5! The food at the restaurant was good especially their breakfast buffet. It was worth the price. My bed was so comfortable. I loved the comforter and pillows. My room was very clean and the bathrooms were spacious. I didn't use the pool but from the looks of it, I wish I could have.

Room Tip: Get a room on the first floor.
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laurie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie S, General Manager at Ramada Bismarck, responded to this review, December 6, 2013
Your feedback is amazing. Thank you for such a glowing review. We are so happy you received such fabulous customer service and guest satisfaction. We strive for excellence with every stay. We look forward to seeing you on your next stay.
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Ellensburg, Washington
2 reviews
Reviewed November 23, 2013

I have to commend the staff of this hotel (esp. Anthony) because they were so helpful and professional when I accidentally forgot some of my possessions in the room after check out. I was already too far away from the hotel to go back and retrieve my possessions when I realized my mistake. The staff were in continuous and reassuring contact with me and were able to ship my possessions to me safely. I was so pleased with how the staff handled my stressful experience that I signed up for a tripadvisor acct just to comment them. Thank you, Ramada!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank L L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie S, General Manager at Ramada Bismarck, responded to this review, December 6, 2013
Iam so glad we were able to return everything to you safely, I know what a horrible feeling it can be to leave behind valuables that aren't replaceable. It is awesome to hear that Anthony went above and beyond. Thank you for your positive feedback. I will share with my staff. Hope to see you on your next visit.
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Bismarck, North Dakota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 22, 2013

Housekeeping is painfully slow. My room got cleaned at 9pm (after I called) and they would only make 1 of the beds because of my "personal items" on the bed - a pillow and blanket I brought from home. I found hair in the tub and spiderwebs in the lamp. The window treatments were filthy and the Sheetrock on the walls and ceilings seems to be splitting at every seam. The door knob in my bathroom had been upgraded but only on one side! And I had to ask for towels several times. 2 towels is not enough for 2 people. I use 1 for my hair alone. The entire hotel conference area needs an update. After several meetings I can say the lighting is terrible, the public restrooms are bad. There is no attention to detail. None do the paper towel dispensers worked. Dead batteries.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NicoleO O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie S, General Manager at Ramada Bismarck, responded to this review, December 6, 2013
Thank you for your feedback on our property. I assure you, your experience is not our norm. I have spoken to all Departments to make their corrections. We use all feedback to further our training.
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Additional Information about Ramada Bismarck

Property: Ramada Bismarck
Address: 1400 Interchange Ave, Bismarck, ND 58501-2077
Phone Number:
Location: United States > North Dakota > Bismarck
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 32 Hotels in Bismarck
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Bismarck 2.5*
Number of rooms: 141
Reservation Options:
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Also Known As:
Best Western Doublewood Hotel Bismarck
Bismarck Best Western
Best Western Bismarck

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