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“It's a very nice, clean, hotel with nice people...but....”

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Candlewood Suites Bismarck
Ranked #27 of 32 Hotels in Bismarck
GreenLeadersBronze level
Minneapolis
Level Contributor
113 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“It's a very nice, clean, hotel with nice people...but....”
3 of 5 bubbles Reviewed April 24, 2012

There is a lot of nice amenties about this hotel. It is super clean. The staff is exceedingly nice. The internet works great. A nice little cooking area (wal-mart is across the street if you want to dine in.) Great little work out room. The bathroom lighting and shower are all good. And...they even have "plug-in's" outside for your car in the winter time.

Here's what I didn't like: $129 per night! We are in Bismarck for cryin' out loud. No breakfast - not even coffee in the lobby...all you get is cheap Maxwell House coffee in your room. They only change your sheets once per night. No manager's reception - nada. For what you "get" at $129 per night, it's not worth it. One other note - other than the Subway at the Wal-Mart, if you don't have a car, there is nothing around here and they do not have a shuttle to take you anywhere. Then again, you can buy something from Wal-Mart and cook in your room. The Fairfield Inn down the street is about the same price and you get the same - plus more.

They have a great property here...but it is way too expensive for me to stay at again.

Room Tip: All rooms have really thin walls...recommend you ask for a top floor.
See more room tips
  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Backstreets1250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Bismarck, responded to this review, June 5, 2012
Dear Backstreets1250,

Thank you for leaving a review. I am deeply sorry you received service that was less than satisfactory. This is not the type of service you should expect from our hotel. Your feedback is very important to us. We take all comments seriously and welcome any opportunity to improve. If there is any thing we can do to make your next stay more comfortable. Please do not hesitate to ask.

Katie J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

59 reviews from our community

Traveler rating
    26
    16
    11
    3
    3
See reviews for
14
6
8
30
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 5, 2011

Its new and they keep it very clean. Really modern and spacious rooms. Pool seems to be too cold to swim every time we go. No breakfast.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rookieabh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, VA
Level Contributor
97 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 bubbles Reviewed July 1, 2011

There are some positives, but there are definitely a lot of negatives that even those out.
Positives:
1. Full kitchen (although much smaller than other Candlewoods I've been to).
2. Staff very helpful and courteous.
3. Free laundry!
4. Comfy bed.
5. Free DVD rentals.

Negatives:
1. Biggest complaint - Paper thin walls!! I got awoken every morning by 6am because the person in the room above awoke at that time. I do not think the person was trying to be loud, it's just EVERYTHING s/he did I could hear.
2. Small gym located in the same big room as laundry so it can get real hot if someone turned off the AC.
3. Water was not consistently hot.
4. Room small for an extended stay. I've stayed at Residence Inns, which are extended stays, and they rooms are very very spacious.

Overall, I would not mind staying here again. But since the noise is the biggest problem, I would opt to stay on the top most floor.

Room Tip: Top level room
See more room tips
  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jo08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina - Canada
Level Contributor
129 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
3 of 5 bubbles Reviewed July 10, 2010

We stayed here for one night on a driving holiday.
It's a typical Candlewood Suites. The room was quite nice - fairly large - full sized fridge.
The beds were large and comfortable.
Candlewood Cupboard was well stocked.
The room was quiet.
Internet was free and worked well.
We did smell other people cooking. And while this is to be exepcted, its' always a little annoying.
My only complaint is that the rate was quite high - $130.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joebaba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
Level Contributor
53 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed May 21, 2010

This is the first Candlewood I have stayed at and its a little diffent than what I have stayed at before. They have no Breakfast but thats ok there is a kitchen and walmart is very close and with some hotels saying free breakfast thats turns out aful its better to use your own kitchen. The one very odd thing but happy to see is free laundry I went to go down expecting to pay $2 for wash and another $2 for dry and then they come out of the dryer still wet most of the time. I wait until home but I had to use it and was very shocked that its free. The staff was very friendly and nice I am looking forward to staying here again next year and will now take another look at candlewood as a chain.

  • Stayed May 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kevint23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed March 28, 2010

We stayed at the end of March in Bismarck to go shopping at Kohl's and Sam's Club because we do not have those stores where we live (about 2 hours away).
This hotel is located right off Highway 83 and very easy to find. It is right by the Super Wal*Mart and Menards. There is also lots of restaurants that were not too far away. The Golden Corral is where we ate breakfast the next morning, because they did not have a continental breakfast. But it wasn't too expensive for a breakfast buffet and they looked as though they had a great lunch menu as well.
There was a dishwasher in our room, along with soap. We had plates and cups in our cupboards, which we used the night we stayed. It was so convenient! They also provide a free laundry service to their guests, which we also used the night we stayed. The laundry room has brand new machines and you can purchase laundry soap and anything else you need in their small convenient shop by the front desk. You can even have it billed onto your room if you choose.
The Fitness Center was right down the hall from the room we stayed in. The pool was sort of far and required us walking through the lobby and down the hallway. We didn't use the pool at all, but we did look at it before checking in and it appeared to be a nice size pool, along with jacuzzi.
They provide a movie rental service for free to the guests to select from their list of about 100 different titles. We watched 2 during our stay. They also have HBO and HD channels which we enjoyed.
To sum up our stay: we really enjoyed it. All the comforts of home with great location.

  • Stayed March 2010, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank dignug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver
Level Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed July 31, 2009

This is on the far north side of Bismarck and NOT within walking distance of a restaurant. However, you are close to a WALMART. This is in an area that most likely will start building up later.

This is an EXTENDED STAY property and therefore do no expect free breakfasts, evening meals or daily maid service. NO DAILY HOUSEKEEPING, you get housekeeping every five days. You can exchange your towels at the front desk in between if you need to.

The staff is very friendly and helpful. They seem to go out of their way for you. They have a very nice swimming pool and hot tub and also a good work out room with new equipment. There is also a FREE laundry just off the workout room for you to use. Free paper, USA TODAY and the local one every morning at the front desk. This summer they were having an evening reception once or twice a month. They do have a BBQ patio with grills that you can use if you like.

The rooms are all new and clean. The kitchen is well stocked and they have plenty of trash cans and a couple of large ones in the room. They have a two element top stove and a microwave, dishwasher and the full size Fridge had an ice maker, so turn it on first thing as there is no ice machine in the house. The beds are nice and they have flat panel TVs that do get a few HD channels, but a whole host of other channels as well (they offer a long list of free DVD movies you can check out). The place has both wired and WIFI internet connections. The WIFI was a bit slow, but was tolerable. Clock radio at bedside had input hook up for your iPod or other music device.

There is a business area with two computers and there is a place to buy food and goodies through the honor system (you get what you want and place a note in a box to be billed later at checkout or you can pay on the spot). I was here for only two nights. However, it appeared that there were a lot of people that were staying for an extended time. If you want a full service place, don't stay here. If you don't mind making your own bed and picking up after yourself, then you might find this place a worth while home away from home.

  • Stayed July 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bedbugg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Bismarck

Property: Candlewood Suites Bismarck
Address: 4400 Skyline Crossings, Bismarck, ND 58503-1237
Phone Number:
Location: United States > North Dakota > Bismarck
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Bismarck
#11 Business Hotel in Bismarck
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Candlewood Suites Bismarck 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Bismarck s newest and only extended stay hotel, the Candlewood Suites is not your typical or traditional hotel and that is what sets us apart from the rest! We put amenities where they really count: in our suites!The Candlewood Suites Bismarck offers our long term guests the comforts of home, while providing easy access to area attractions and leading North Dakota businesses.Business-oriented travelers appreciate our hotel's location just minutes from the Bismarck Civic Center, State Capitol, MDU Resources, Williston Basin, Basin Electric, St. Alexius Medical Center, Medcenter One, Bismarck Cancer Center, Bobcat, Aetna, Unisys, Hawktree Golf Course and easy access to Wilton Wind Energy Center, Coal Creek Station Stanton, Falkirk Mine, North American Coal , Minnkota Power Plant, and Oliver County Wind Energy Center. To keep guests connected to family, friends, and co-workers during their stay, free high-speed Internet access and a 24-hour business center are provided in our Bismarck hotel.During your extended stay, our hotel invites you to take advantage of our complimentary guest laundry facilities. An indoor pool and whirlpool, a gazebo grilling patio, a well-equipped fitness center, and a free DVD lending library are also available for your convenience. As you prepare for your trip, we hope you will explore our excellent Bismarck hotel rates and make your reservation with us today! ... more   less 
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Also Known As:
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Bismarck Candlewood Suites

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